Glenn Ward
Chief Operating Officer@ West HQ
Sydney, New South Wales, Australia
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Glenn Ward is an accomplished and self-sufficient General Manager with 18.5 years of experience in the NSW Club industry. He has a strong capacity in Change Management, coaching and mentoring managers to improve performance and create harmony in high-performing teams. Glenn has a proven track record of transforming entire businesses and areas within his primary site, ensuring relevancy with target markets. He has successfully facilitated business partnerships with local councils, government agencies, community organizations, and members of the public to improve overall business performance and promote public awareness. Glenn's expertise lies in hospitality, event management, budgets, operations management, and strategic planning.
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Research Details
Skills & Insights
Colleagues

Emails and Phone Numbers

@westhq.com.au
@northscollective.com.au
@norths.com.au
+61 411283****
+61 296255****
+61 409743****
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About

Compassionate by nature, with a calm, confident, and upbeat demeanor, I am an accomplished and self-sufficient General Manager with proven expertise in the NSW Club industry. With a passion for developing my people, I have strong capacity in Change Management through coaching and mentoring managers to improve performance and create harmony in high performing team environments. Identifying diversification opportunities in emerging markets and developing effective operational plans comes naturally to me due to my entrepreneurial spirit, and I have reinvented entire businesses, as well as numerous areas within my primary site, to ensure relevancy with target markets. I have successfully facilitated strong business partnerships with local councils, government agencies, community organisations and members of the public to improve overall business performance and promote public awareness.

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Work Experience

33 Railway St, Sydney, New South Wales, Australia, 2766

Hospitality

120
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Glenn Ward's Professional Milestones

  • General Manager (2015-01-01~2021-08-01): Implementing strategic initiatives to drive operational efficiency and establish a top-tier performance pipeline.
  • General Manager, Norths And Norths Bowlo (2012-01-01~2015-01-01): Expanding market share and increasing business revenue by executing effective strategies and fostering strong relationships with key stakeholders.
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Education

Southern Cross University
Southern Cross University

Management,

Business,

Bachelors,

Club And Gaming Management

2002-2007