Gloria Martinez, CFE, PMP, CRISC

Proactive, forthright and persuasive leader, who can take on controversial matters, deliver performance feedback and implement difficult decisions. Highly skilled in understanding key problems and bringing structure to the processes for solving them. Assertive professional, able to persuade others to follow the lead. Results driven and able to resolve problems with a focus on timeliness and quality. Strong knowledge of retail banking and bank card operations, fraud prevention and regulations; and have a proven track record of implementing controls to mitigate risks and assure compliance. Committed to maintaining an outstanding reputation built on excellence, service, and uncompromising ethics.