Assistant Manager@ TATA TELESERVICES LTD.
Gurgaon, Haryana, India
Gopal Saraf
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FlashIntel GPTGopal Saraf is a Customer Service Delivery Professional with 18.7 years of experience in telecommunications. He has expertise in team management, VAS, GSM, and business development. Based in Gurgaon, India, Gopal has worked in various roles, including Manager, Ort-lead at Telesonic Networks Limited and Assistant Manager at Tata Teleservices Ltd. He is skilled in managing customer-centric operations and ensuring customer satisfaction. Gopal has also worked as a Team Lead and Technical Support Engineer at CMS INFO SYSTEMS PRIVATE LIMITED.
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About
Customer Service Delivery Professional : Offering 13+ years of rich and diversified experience in Service operation, Client Servicing, Service Delivery, Strategic Planning, Relationship Management, Team Management Deft at handling Data service operations incl. Broadband, IPTV, FTTH, Blackberry, ILL, MPLS. Managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms.
Work Experience
Gopal Saraf's Professional Milestones
- Team Lead, Blackberry Technical Support (2009-09-01~2010-05-01): Delivered exceptional technical support to customers, driving increased customer satisfaction and loyalty.
- Assistant Manager (2010-06-01~2014-10-01): Streamlined operations and improved team efficiency, resultant in improved productivity and reduced costs.
Skill
Telecommunications
Team Management
Vas
Gsm
Business Development
Crm
Customer Relationship Management
Management
Vendor Management
Pre Sales
Service Delivery
Requirements Analysis
3g
Key Account Management
Value Added Services
Certification
Colleagues
Other Named Gopal Saraf
Frequently asked questions
We found 2 Gopal Saraf's email addresses
Gopal Saraf's social media include: Linkedin,
Gopal Saraf works for TATA TELESERVICES LTD.
Gopal Saraf's role in TATA TELESERVICES LTD. is Assistant Manager
Gopal Saraf's colleagues are Vijay Redekar,Kush Bhatnagar,Sonal Rawat
Gopal Saraf's latest job experience is Assistant Manager at TATA TELESERVICES LTD.
