General Manager@ Holiday Inn Baltimore Bwi Airport
Linthicum Heights, Maryland, United States
Grace Scott, CTA
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FlashIntel GPTGrace Scott, CTA is a results-driven professional with 25.3 years of experience in general management in the hospitality industry. She has a strong background in hotel management, customer service, and guest service management. Grace has a proven track record of exceeding goals, boosting sales, and increasing revenue without compromising service. She has held various positions at Holiday Inn Baltimore Bwi Airport and Holiday Inn BWI, where she has demonstrated her expertise in general management and sales. Grace is based in Annapolis, Maryland.
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About
Results-driven dedicated professional with demonstrated success in general management in the hospitality industry. History of providing effective leadership with focus on total organization coordination to effectively manage operations, provide innovative concepts and lead a high performing team. Experience in managing and opening select service hotels; with a track record of exceeding goals, boosting sales and increasing revenue without compromising service.
Work Experience
General Manager
Hospitality
Grace Scott, CTA's Professional Milestones
- Front Office Manager (2014-03-01~2015-07-01): Implementing efficient front desk processes to enhance guest satisfaction, optimizing operational efficiency and driving customer satisfaction.
- Front Office Manager (2008-10-01~2010-02-01): Streamlining front office operations to improve efficiency and improve overall guest satisfaction.
Skill
Microsoft Excel
Microsoft Word
Hotel Management
Customer Service
Guest Service Management
Operating Budgets
Schedules
Recruiting
Training
Opening Hotels
Competitive Analysis
Financial Analysis
Tips Certified
Onq
Opera
Servesafe
Revenue Management
Forecasting
Inventory Control
Human Resources
Life Safety
Catering
Revenue Analysis
Hospitality Management
Restaurant Management
Food And Beverage
Hospitality
Hotels
Interviews
Service Recovery
Leadership
Supervisory Skills
Contract Negotiation
Sales
Housekeeping
Hospitality Industry
Certification
Other Named Grace Scott, CTA
Frequently asked questions
We found 1 Grace Scott, CTA's email addresses
Grace Scott, CTA's social media include: Linkedin,
Grace Scott, CTA works for Holiday Inn Baltimore Bwi Airport
Grace Scott, CTA's role in Holiday Inn Baltimore Bwi Airport is General Manager
Grace Scott, CTA works in the industry of Hospitality
Grace Scott, CTA's latest job experience is General Manager at Holiday Inn Baltimore Bwi Airport
