Greg Browning
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Greg Browning is an experienced Business Change and Business Implementation lead with 20 years of experience in the utilities industry, focusing on customer service improvements and transformation within energy and retail sectors. He is adaptable, innovative, and able to work in fast-paced environments. Greg has a proven track record in problem-solving and driving solutions into strategic transformation initiatives. He is confident, hardworking, and has excellent relationship and stakeholder management skills. Greg has worked in various roles, including Business Change Consultant, Business Change Manager, and Homemoves Business Implementation Manager.
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Experienced Business Change and Business Implementation lead with 20+ years experience in the utilities industry, focusing on customer service improvements and transformation within energy and retail sectors. I am adaptable, innovative, able to work in a fast-paced environment accross multiple deliverables and have a proven track record in problem solving and driving solutions into tactical and strategic transformation initiatives. I am confident, hardworking and have excellent relationship and stakeholder management skills.
...See MoreWork Experience
business change | transformation | engagement | practitioner | consultant - working with clients to deliver tactical and strategic change that sticks
Beverage Manufacturing
Greg Browning's Professional Milestones
- Quality And Performance Manager (2009-01-01~2011-07-01): Implemented effective quality management systems, resulting in more efficient and consistent projects and increased customer satisfaction.
- Business Transformation Customer Readiness Manager (2015-09-01~): Driving organizational transformation through effective customer readiness strategies and building a culture of continuous process improvement.
Skill
Business Process Improvement
Customer Experience
Requirements Gathering
Data Analysis
Customer Journey Mapping
Business Transformation
Project Delivery
Customer Retention
Business Process Mapping
Channel Readiness
Continuous Improvement
Change Management
Certification
Colleagues
Other Named Greg Browning
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Greg Browning works for Diageo
Greg Browning's role in Diageo is business change | transformation | engagement | practitioner | consultant - working with clients to deliver tactical and strategic change that sticks
Greg Browning works in the industry of Beverage Manufacturing
Greg Browning's colleagues are Kerry Metz,Alexander (Ali) Reid,Daim enterprises
Greg Browning's latest job experience is business change | transformation | engagement | practitioner | consultant - working with clients to deliver tactical and strategic change that sticks at Diageo