Service Management Professional | Continual Service Improvement | Cornell | ITIL 4 Managing Professional@ Hospital for Special Surgery
Greater Madison Area
Greg Smith
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Beloit College
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FlashIntel GPTGreg Smith is a highly experienced IT professional with 25.8 years of work experience. He possesses a wide range of skills including ITIL, troubleshooting, software documentation, and change management. Based in India, Greg has a strong background in managing a geographically dispersed team. He has held various senior positions in renowned companies such as Hospital for Special Surgery, ClearBridge Technology Group, and OwlPoint. Greg's expertise lies in ITIL, service design, and continuous service improvement. He is also certified in Microsoft Office and Microsoft Office.
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About
AXELOS Certified ITIL AssessorITIL 4 Managing Professional CertificationITIL 4 Foundation CertificationITIL 3 Expert designationITIL 3 Managing Across the LifecycleITIL 3 Service Design CertificationITIL 3 Continual Service Improvement CertificationITIL 3 Release, Control and Validation Capability CertificationITIL 3 Service Strategy CertificationITIL 3 Foundation Bridging CertificationCherwell Certified AdministratorCompTIA N+ CertificationCompTIA A+ CertificationFormerly Microsoft Certified Professional (MCP)Microsoft Office Master CertificationIn Madison, Wisconsin area.Specialties: ITIL (Problem Management, Incident Management, Change Management, Continual Service Improvement, ITIL Expert designation, etc), Microsoft Office (Excel, Word, PowerPoint), Desktop and Laptop Hardware, Cherwell Service Management Administration and Development, ServiceNow, Samanage / SolarWinds Service Desk Administration, Microsoft Windows, Troubleshooting, Customer Service, Technical Writing, Documentation, Support Team Management, Project Management, Managing a geographically dispersed team
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Service Management Professional | Continual Service Improvement | Cornell | ITIL 4 Managing Professional
Senior Specialist ITSM
Hospitals and Health Care
Greg Smith's Professional Milestones
- Help Desk Specialist (2001-01-01~2001-05-01): Provided exceptional customer support, resolving inquiries and issues promptly to resolve customer complaints.
- Service Delivery Manager (2019-01-01~2019-03-01): Successfully optimized service delivery processes, resulting in increased efficiency and client satisfaction.
Education
Anthropology,
Asian Studies,
Religious Studies,
Bachelors,
Bachelor Of Arts,
Cultural Anthropology,
Religious Studies, Cultural Anthropology, Asian Studies
1993-1997Skill
Itil
Troubleshooting
Software Documentation
Change Management
Management
It Service Management
Documentation
Windows
Incident Management
Customer Service
Service Desk
Microsoft Word
Business Process Improvement
Process Improvement
Word
Microsoft Office
Excel
Outlook
Problem Solving
Certification
Colleagues
Leslie Fogelsong
owner promotion works!
Sankar Thenkarai Muthu
it leader - associate director| program manager | erp test manager | it application owner
Rebecca Petersen
Athletic Trainer, CPR/AED/FA Instructor, Owner at Kinetic, LLC
Wendy Horn
Owner, Diamond State Legal Nurse Consultants
Amith Gowda
independent business owner at hardware shop
Other Named Greg Smith
Frequently asked questions
We found 5 Greg Smith's email addresses
We found 4 Greg Smith's phone numbers
Greg Smith's social media include: Linkedin,
Greg Smith works for Hospital for Special Surgery
Greg Smith's role in Hospital for Special Surgery is Service Management Professional | Continual Service Improvement | Cornell | ITIL 4 Managing Professional
Greg Smith works in the industry of Hospitals and Health Care
Greg Smith's colleagues are Leslie Fogelsong,Sankar Thenkarai Muthu,Rebecca Petersen
Greg Smith's latest job experience is Service Management Professional | Continual Service Improvement | Cornell | ITIL 4 Managing Professional at Hospital for Special Surgery
Greg Smith's latest education in Beloit College
