Leader | Practitioner In Strategy Design And Management Of Great Products And Experiences@ Project Management Institute
Atlanta Metropolitan Area
Gregory Reynolds
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University of Illinois Urbana-Champaign
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FlashIntel GPTGregory Reynolds is an experienced leader and practitioner in customer experience and product strategy, design, and management. With 18.9 years of work experience, he has led large teams and reporting to executive, C-Suite, and Board leadership. Gregory's skills include leadership, strategy, change management, and business development. He has expertise in CX functions, customer research, design thinking, product, portfolio, and program management. Gregory has worked in various industries such as luxury, lifestyle, and travel. He has held positions at companies like Project Management Institute, Verisk, American Express, and GE. Gregory is based in the United States.
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About
I am an experienced leader and practitioner in customer experience and product strategy, design and management. I’ve led large, diverse and global teams, working closely with and/or reporting to executive, C-Suite and Board leadership. My style blends empathy and creativity with structure and practicality.Areas of expertise include:- CX as a function, including data, tools and people- Customer Research, CX Design and the application of Design Thinking to product and experience management - Product, Portfolio and Program Management, including P&L ownership- Change Management, activating organizations with genuine engagement and ownership- People leadership, building and developing engaged and effective teams- B2B / Commercial segments, from small business to Fortune 500- Luxury, Lifestyle and Travel consumer segments
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Leader | Practitioner In Strategy Design And Management Of Great Products And Experiences
Vice President Customer Experience
Professional Training and Coaching
Gregory Reynolds's Professional Milestones
- Change Management Consultant | Accenture Employee (2010-08-01~2012-02-01): Increasing employee engagement and achieving breakthrough solutions through personalized change management strategies.
- Director Business Strategy & Planning | Global Commercial Cards & Consulting Services (2015-09-01~2018-06-01): Driving strategic initiatives and providing expert guidance for global commercial cards and consulting services.
Education
Organizational Behavior
2008-2009Skill
Leadership
Strategy
Change Management
Leadership Development
Business Development
Talent Management
Performance Management
Project Management
Analytics
Project Portfolio Management
Strategic Planning
Investment Optimization
Brand Management
Communication
Certification
Colleagues
Lauren Peiffer
Platform Owner
Jhenmar Carino
Global Product Owner | Project Management Institute
Lisa Magee, CPA, CSPO, SA
Finance Process Excellence Leader | ERP Product Owner
Sandy Ritchey, CSM, CSPO, PMI-PBA, PMI-ACP, SA
senior business analyst | project manager | agile scrum master | product owner ** people process & technology solutions
Sandy McFadden
Channel Platform Owner
Other Named Gregory Reynolds
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Gregory Reynolds works for Project Management Institute
Gregory Reynolds's role in Project Management Institute is Leader | Practitioner In Strategy Design And Management Of Great Products And Experiences
Gregory Reynolds works in the industry of Professional Training and Coaching
Gregory Reynolds's colleagues are Lauren Peiffer,Jhenmar Carino,Lisa Magee, CPA, CSPO, SA
Gregory Reynolds's latest job experience is Leader | Practitioner In Strategy Design And Management Of Great Products And Experiences at Project Management Institute
Gregory Reynolds's latest education in University of Illinois Urbana-Champaign
