directora de operaciones latam en acf technologies@ ACF Technologies
San Salvador, El Salvador
Guadalupe Avelar
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Universidad Francisco Gavidia
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Tell me more about Guadalupe Avelar?
FlashIntel GPTGuadalupe Avelar is a professional with 4.1 years of experience in the field of customer service and call center administration. Based in El Salvador, he has expertise in quality and auditing of customer accounts and call center systems. He is skilled in improving customer service quality and ensuring the satisfaction of clients. Guadalupe has worked at ACF Technologies in the United States as Director of Operations and at Claro El Salvador as Jefe Soporte Comercial. He has also held positions at Claro El Salvador and Xerox in El Salvador.
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About
Calidad y auditoria de tiendas y call centerAdministración de sistemas de atención en tiendas y call centerVisita en sitio a tiendas a nivel nacional y regionalAutomatización de procesos de atención a clientesMejorar la calidad de atención en la experiencia de los clientesPlan de trabajo en base a encuestas de satisfacción de clientesNPS / TNPS
Work Experience
Director Of Operations For Latin America
directora de operaciones latam en acf technologies
IT Services and IT Consulting
Guadalupe Avelar's Professional Milestones
- Jefe Soporte Comercial: Developed and implemented marketing strategies to drive sales and boost client base.
- directora de operaciones latam en acf technologies (2019-10-01~): Implementing efficient strategies for implementation of ACM technologies, driving business growth and optimizing operational efficiency.
Education
Ingeniero En Sistemas
725846400-915148800Certification
Colleagues
Jonathan McDonald
Software Developer
Veronica (Roni) Langford
Director Of Development And Growth | Customer Experience | Digital Transformation | Executive Leader
José Miguel Munarriz
Vice President Business Development
Misha Moreno
Operations Director LATAM
Veronica (Roni) Langford
Director Of Development And Growth | Customer Experience | Digital Transformation | Executive Leader
Other Named Guadalupe Avelar
Frequently asked questions
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Guadalupe Avelar works for ACF Technologies
Guadalupe Avelar's role in ACF Technologies is directora de operaciones latam en acf technologies
Guadalupe Avelar works in the industry of IT Services and IT Consulting
Guadalupe Avelar's colleagues are Jonathan McDonald,Veronica (Roni) Langford,José Miguel Munarriz
Guadalupe Avelar's latest job experience is directora de operaciones latam en acf technologies at ACF Technologies
Guadalupe Avelar's latest education in Universidad Francisco Gavidia
