support enginner | cloud support | on-premise support | cybersecurity@ e-Core
São Leopoldo, Rio Grande do Sul, Brazil
Guilherme Firmino
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FlashIntel GPTGuilherme Firmino is a proactive worker with 3.3 years of experience in firewall, network, cloud applications, SQL procedures, and computer systems. He is fluent in English, Spanish, and Native Portuguese. Guilherme is currently studying in college to apply his technical and linguistic knowledge to solve company problems. He has worked as a Cloud Support Engineer and Atlassian Support Engineer at e-Core in Brazil, as well as a Trilingual Service Desk Analyst at HCLTech in India. Guilherme is eager to contribute his technical and linguistic knowledge to solve company problems.
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About
I am a proactive worker with many skills, with exceptionality in firewall, network, cloud applications, SQL procedures, and computer systems (software and hardware). I know some languages like fluent English, fluent Spanish, and Native Portuguese. I look forward to working in the area of Technical Support, which I have solid experience with, or Information Security, which is the one I'm studying in college, in order to use my knowledge, both technical and linguistic, to do a great job. In my opinion, the search for knowledge is fundamental to solve almost all the company's problems.
...See MoreWork Experience
support enginner | cloud support | on-premise support | cybersecurity
Support Engineer
Cloud Support Engineer
IT Services and IT Consulting
Guilherme Firmino's Professional Milestones
- Cloud Support Engineer (2021-08-01~): Provided efficient and reliable technical support, resolving Azure downtime and providing ongoing infrastructure upgrades for seamless connectivity.
- Trilingual Service Desk Analyst (2020-06-01~2021-08-01): Provided exceptional technical support, resolving customer issues promptly and efficiently.
Education
Computer And Information Systems Security/information Assurance
2020-2023Certification
Colleagues
Abhineet Jha
Senior Vice President | Head Of Northern America Driving Digital Transformation
Lucio Betat de Souza
product owner pspo i scrum master psm i senior business systems analyst
Abhineet Jha
svp & head of northern america
Felipe Fraga
Product Owner
Marcio Silveira
co-founder and ceo at e-core | empowering businesses to transform dreams into tangible results
Other Named Guilherme Firmino
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Guilherme Firmino works for e-Core
Guilherme Firmino's role in e-Core is support enginner | cloud support | on-premise support | cybersecurity
Guilherme Firmino works in the industry of IT Services and IT Consulting
Guilherme Firmino's colleagues are Abhineet Jha,Lucio Betat de Souza,Abhineet Jha
Guilherme Firmino's latest job experience is support enginner | cloud support | on-premise support | cybersecurity at e-Core
Guilherme Firmino's latest education in UNIASSELVI
