Guillaume-Victor Laplace

- CAREER PROFILE -Rich in experiences marked by versatility, creativity, and leadership in the world of luxury, I now seek to use my adaptability, performance, and agility skills to meet new innovative challenges in the fields of strategy and management.By capitalizing on a strong culture of hospitality leadership and management, I am eager to address performance issues and quality of experience, create teams and build decisions. My vision of luxury, both strategic and operational, as well as my great appetite and knowledge of the niche high-end sector, both personal and professional, allow me to work with eager to create an exceptional and transforming customer experience, both unique and efficient.- KEY STRENGTHS -Excellent niche luxury knowledge: based on a deep passion and successful previous experiences in the field, exquisite knowledge of what exceptional luxury is and how to transform any experience into a memorable product for customers who are used to enjoy the most extraordinary lifestyle.Bold communication skills: excellent presentation skills, both verbal and written in English and in French, conducted TV and press interviews in both languages, including top live audience channels (BFM TV, France 2, TV5 Monde…). Feedback from previous VVIP clients proves a high customer-centric bespoke approach that leads to high engagement and long-term relationships.Strong leadership expertise: a track record of over 6 years of motivating teams to set and achieve challenging targets and expect the very best from themselves. Grew assistants into managers. Feedback from teams demonstrates an empathetic yet charismatic style of leadership based on a true love for people and human relations, high standards and proven management skills.- KEY SKILLS -- Creating mind-blowing experiences- Managing public and press relations to make a brand shine- Motivating, developing, and recruiting entry-level/mid-level employees and managers- Planning and controlling resources to exceed goals- Maintaining high profitability and exceptional performance