Gurmit Kaur
Tell me more about Gurmit Kaur?
Gurmit Kaur is an experienced professional with 24 years of work experience in call centers, team management, outsourcing, and customer experience. He has a strong background in performance management, workforce management, and service delivery. Currently, he serves as the Assistant Call Centre Manager at Teleperformance in Bristol, United Kingdom. Gurmit has held various managerial positions at Teleperformance in France, including Customer Service Manager and Senior Operations Manager. He is skilled in operations management, customer satisfaction, and team leadership.
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About
Assistant Call Centre Manager at Teleperformance
Work Experience
Customer Service Manager
IT Services and IT Consulting
Gurmit Kaur's Professional Milestones
- Operations Manager (2007-08-01~2009-08-01): Improved operational efficiency by implementing cost-saving strategies and optimizing resource allocation.
- Senior Operations Manager (2009-09-01~2012-10-01): Streamlined operational processes, optimizing efficiency and enhancing overall productivity.
Skill
Call Centers
Team Management
Outsourcing
Contact Centers
Performance Management
Customer Experience
Workforce Management
Service Delivery
Management
Operations Management
Customer Satisfaction
Bpo
Team Leadership
Telemarketing
Crm
Copc
Call Center
Iex
Certification
Colleagues
Peter O'Connor
Chief Executive Officer
Sarah Curle
executive pa to cfo & cgo
Peter O'Connor
chief executive officer @ target group
Dan Ferris
chief information security officer at target group
Bill Alley
Co-Chief Executive Officer | Director
Other Named Gurmit Kaur
Frequently asked questions
We found 3 Gurmit Kaur's email addresses
We found 1 Gurmit Kaur's phone numbers
Gurmit Kaur's social media include: Linkedin,
Gurmit Kaur works for Target Group
Gurmit Kaur's role in Target Group is Customer Service Manager
Gurmit Kaur works in the industry of IT Services and IT Consulting
Gurmit Kaur's colleagues are Peter O'Connor,Sarah Curle,Peter O'Connor
Gurmit Kaur's latest job experience is Customer Service Manager at Target Group