Gurmit Kaur
Customer Service Manager@ Target Group
Bristol, Bristol, United Kingdom
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Gurmit Kaur is an experienced professional with 24 years of work experience in call centers, team management, outsourcing, and customer experience. He has a strong background in performance management, workforce management, and service delivery. Currently, he serves as the Assistant Call Centre Manager at Teleperformance in Bristol, United Kingdom. Gurmit has held various managerial positions at Teleperformance in France, including Customer Service Manager and Senior Operations Manager. He is skilled in operations management, customer satisfaction, and team leadership.
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Emails and Phone Numbers

@hotmail.co.uk
@targetgroup.com
@teleperformance.com
+44 845650****
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About

Assistant Call Centre Manager at Teleperformance

Work Experience

Target House, Cardiff, CF11 9AU, GB

IT Services and IT Consulting

851
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Gurmit Kaur's Professional Milestones

  • Operations Manager (2007-08-01~2009-08-01): Improved operational efficiency by implementing cost-saving strategies and optimizing resource allocation.
  • Senior Operations Manager (2009-09-01~2012-10-01): Streamlined operational processes, optimizing efficiency and enhancing overall productivity.
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