Guy Ipperciel
Tell me more about Guy Ipperciel?
Guy Ipperciel is a highly experienced professional with 28.4 years of work experience in the telecommunications industry. He has a strong background in call center operations, customer experience, and vendor management. Guy has worked at Bell in Montreal, Canada, in various roles including Formateur, Responsable Adjoint Support, and Conseiller Service A La Clientele. He is skilled in team leadership, change management, coaching, and performance management. Guy is based in Montreal, Quebec.
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Emails and Phone Numbers
Work Experience
Assistant Support Manager
Conseiller Service À La Clientèle
Formateur
Telecommunications
Guy Ipperciel's Professional Milestones
- Assistant Support Manager (2000-06-01~2001-09-01): Streamlined communication channels and improved overall service delivery, improving team productivity and customer satisfaction.
- Formateur (2001-09-01~2003-12-01): Developed standardized business models and techniques, increasing efficiency and accuracy in data management.
Skill
Telecommunications
Call Center
Customer Experience
Contact Centers
Vendor Management
Team Leadership
Change Management
Coaching
Wireless
Performance Management
Team Management
Voip
Project Delivery
Training Delivery
Outsourcing
Project Management
Ip
Process Improvement
Telephony
Project Planning
Conceptual Design
Certification
Colleagues
Toyosi Odunsi MBA , CSPO
senior business analyst | product owner | agile expert & product strategy | delivering customer-centric solutions
Ursula Mayta
Product Owner
Simran Kanda
Product Owner
Patrice Briere
Product Owner
Ursula Mayta
Product Owner
Other Named Guy Ipperciel
Frequently asked questions
We found 1 Guy Ipperciel's email addresses
We found 1 Guy Ipperciel's phone numbers
Guy Ipperciel's social media include: Linkedin,
Guy Ipperciel works for Bell
Guy Ipperciel's role in Bell is Assistant Support Manager
Guy Ipperciel works in the industry of Telecommunications
Guy Ipperciel's colleagues are Toyosi Odunsi MBA , CSPO,Ursula Mayta,Simran Kanda
Guy Ipperciel's latest job experience is Assistant Support Manager at Bell