senior analyst business information systems at comcast cable@ Comcast
Seattle, Washington, United States
Gwen Legg
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FlashIntel GPTGwen Legg is a highly experienced Billing Systems Analyst with over 21 years of work experience. He has a diverse skill set that includes broadband, call center management, telecommunications, and coaching. Currently, he works at Comcast Cable in Seattle, Washington. Gwen has held various positions at Comcast, including Specialist 3, Customer Service Operations, Quality Assurance Supervisor, and Technical Care Supervisor. He is known for his strong interpersonal skills, cross-functional coordination, and customer satisfaction.
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About
Billing Systems Analyst at Comcast Cable
Work Experience
senior analyst business information systems at comcast cable
Billing Systems Analyst
Quality Assurance Supervisor
Technical Care Supervisor
Quality Assurance Advisor
Customer Account Executive
Telecommunications
Gwen Legg's Professional Milestones
- Quality Assurance Supervisor (2008-12-01~2011-01-01): Improving product quality and implementing quality control measures to optimize product reliability and customer satisfaction.
- Quality Assurance Advisor (2005-05-01~2007-02-01): Implementing robust quality control systems to enhance product quality and exceed client expectations.
Skill
Broadband
Call Center
Telecommunications
Telephony
Coaching
Troubleshooting
Call Centers
Workforce Management
Voip
Process Improvement
Staff Supervision
Customer Satisfaction
Data Analysis
Cross Functional Coordination
Cross Functional Communication
Cross Functional Collaborations
Team Leadership
Project Support
Staff Development
T1
Cabling
Ethernet
Quality Assurance
Computer Network Operations
Docsis
Customer Retention
Management
Wireless
Cable Television
Avaya
Lan Wan
Escalation
Mentoring
Routers
Ip
Fiber Optics
Performance Management
Customer Experience
Project Management
Standardization
Program Launch
Interpersonal Skill
Coaching Staff
Strategic Partnerships
Network Engineering
Certification
Colleagues
Other Named Gwen Legg
Frequently asked questions
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Gwen Legg's social media include: Linkedin,
Gwen Legg works for Comcast
Gwen Legg's role in Comcast is senior analyst business information systems at comcast cable
Gwen Legg works in the industry of Telecommunications
Gwen Legg's colleagues are Roy Wilkinson,Kamran Khan,Mubarak Tasiu
Gwen Legg's latest job experience is senior analyst business information systems at comcast cable at Comcast
