Business Technology Senior Analyst@ Sofigate
Greater Stockholm Metropolitan Area
Györgyi Kovacs
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FlashIntel GPTGyorgyi Kovacs is an experienced Advisor with over 10 years of work experience in the information technology and services industry. He is skilled in IT Service Management, Vendor Management, ITIL, Processes, and Service Desk Routines. Gyorgyi has worked at Sofigate in Finland as a Business Technology Senior Analyst and at T-Systems International in Germany as a Service Delivery Management and Incident Manager. He holds a Master of Event Management and is based in Stockholm, Sweden.
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About
Experienced Advisor with a demonstrated history of working in the information technology and services industry. Skilled in IT Service Management, Vendor Management, ITIL, Processes and Service Desk Routines. Strong professional with a Master of Event Management.
Work Experience
Business Technology Senior Analyst
IT Services and IT Consulting
Györgyi Kovacs's Professional Milestones
- Incident Manager (2012-11-01~2013-10-01): Implemented comprehensive security strategies to minimize potential threats and ensure the safety of team members.
- Service Delivery Management | Support Associate (2013-11-01~2015-07-01): Enhanced operational efficiency and effectiveness by implementing efficient processes and supporting seamless delivery operations.
Skill
It Service Management
Itil
Servicenow
Technical Support
Incident Management
Service Desk
Active Directory
Microsoft Office
It Operations
Service Delivery
Windows 7
Process Improvement Projects
Queue Management
Problem Solving
Action Remedy Atlas
Team Management
Windows
Customer Service
Service Management
Troubleshooting
Microsoft Excel
English
It Management
Itil V3 Foundations Certified
Change Management
Product Customization
Outsourcing
Change Orders
Hp Service Manager
Outlook
Windows Xp Pro
Event Management
Service Integration
System Administration
Certification
Colleagues
Jari Tikkanen
irm concept owner | connecting business and technology with servicenow at sofigate
Lauri Salminen
cto enterprise solutions servicenow architect at sofigate
Sami Karkkila
Chief Executive Officer
Juho Nevalainen
Executive Chief Technology Officer | Business Technology Business Design Business Capability Development
Juha Huovinen
founder ceo board member and business designer
Other Named Györgyi Kovacs
Frequently asked questions
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Györgyi Kovacs's social media include: Linkedin,
Györgyi Kovacs works for Sofigate
Györgyi Kovacs's role in Sofigate is Business Technology Senior Analyst
Györgyi Kovacs works in the industry of IT Services and IT Consulting
Györgyi Kovacs's colleagues are Jari Tikkanen,Lauri Salminen,Sami Karkkila
Györgyi Kovacs's latest job experience is Business Technology Senior Analyst at Sofigate
