Haley Burns
Chapman University
Tell me more about Haley Burns?
Haley Burns is a highly experienced Product Manager with 13.8 years of work experience. She possesses a diverse skill set including marketing, customer service, strategic planning, leadership, and recruiting. Based in San Francisco, California, Haley focuses on technology, business, design, and customer service. She has a strong background in solving operational issues and creating cohesive transportation experiences for people in cities worldwide. Haley's career highlights include relocation to Munich, coordinating a company's flagship app, and building business account management processes. She is known for her ability to make a difference globally and her ability to build products align with the needs of customers and industry needs.
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About
As a Product Manager, I straddle the areas of technology, business, design, and customer service. I use technology to solve operational issues and create and optimize the way people move. The mobility industry is moving towards autonomous, subscription-based vehicle usage, creating connected and cohesive transportation experiences for people in cities across the world. In my career I help solve some of the hardest problems in mobility. Starting in operational sales, I moved quickly to solving operational problems with hands-on, strategic organization of people and processes. My career then moved rapidly to transport tech, then jumped right into product management, because of my drive to get to the level where I can really make a difference globally. I understand operations and software, but I also understand customer pain points. I have experience in what it takes to operate transportation systems and what problems plague operators and users of these systems. This gives me a unique and valuable perspective as a Product Manager. Now I have the knowledge and experience to make an impact and get products built. I’m helping to build products that align with the needs of our customers and the needs of the industry. Some career highlights include: ✔ Relocation to Munich to help build up our European team and support our European customers ✔Acting Launch Manager for an international launch, our largest launch as a company ✔ Coordination of deployment of our company’s flagship app ✔ Creating and building from scratch the Business Account Management processes for B2B and B2C services In collaboration with developers and customers, I work to build products and features that solve relevant problems and have the highest business value possible. I welcome connections on LinkedIn.
...See MoreWork Experience
product at ridecell
Senior Product Manager
Customer Success Manager ► Customer Advocate / Data Analysis & Strategy For Business Development
Software Development
Haley Burns's Professional Milestones
- Creative Services Manager ► Advertising Campaigns / Client Proposal Writing And Pricing (2010-01-01~2015-11-01): Successfully executed complex contract negotiations to establish a strong and competitive brand presence in advertising campaigns and client proposal writing.
- Customer Experience Manager ► Procedure Development / Business Analysis And Strategic Planning (2015-11-01~2016-11-01): Optimized customer experience by analyzing processes and optimizing business analysis and developing effective strategies.
Education
Skill
Marketing
Customer Service
Strategic Planning
Leadership
Recruiting
Event Planning
Social Media
Social Networking
Research
Social Media Marketing
Time Management
Team Leadership
Html
Dbms
Project Management
Product Launch
Proposal Development
Process Improvement
Program Management
International Business Development
Client Relations
Presentations
Generalist
Post Sales Support
Product Introduction
Streamlining Operations
Market Trends
Work Scope Definition
Microsoft Excel
Photoshop
Illustrator
Microsoft Office
Powerpoint
Microsoft Word
Analysis
Access
Certification
Colleagues
Aarjav Trivedi
Founder | Chief Executive Officer
Jack Rotolo
Chief Revenue Officer
Fernando Ruarte
Chief Technology Officer
Daniel McGehee
Vice President Of Growth | Founding Team
Shiva Kumar
Chief Financial Officer
Other Named Haley Burns
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Haley Burns's social media include: Linkedin,
Haley Burns works for Ridecell
Haley Burns's role in Ridecell is product at ridecell
Haley Burns works in the industry of Software Development
Haley Burns's colleagues are Aarjav Trivedi,Jack Rotolo,Fernando Ruarte
Haley Burns's latest job experience is product at ridecell at Ridecell
Haley Burns's latest education in Chapman University