Hang Nguyen
Macquarie University
Tell me more about Hang Nguyen?
Hang Nguyen is an experienced Remedy ITSM Specialist with 18.2 years of work experience. He has a strong skill set in areas such as BMC Remedy, technical support, incident management, and ITIL. Hang has worked at Westpac in Sydney, Australia, where he has gained expertise in service delivery, help desk support, and change management. He also has experience in IT service management and information technology. Hang's previous roles include working at QBE Insurance and Target in the United States, where he gained valuable experience in sales and customer service.
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About
Remedy ITSM Specialist at Westpac
Work Experience
Remuneration ITSM Specialist
Banking
Hang Nguyen's Professional Milestones
- Remedy Support Analyst (2009-07-01~2011-06-01): Provided robust and prompt medical care, optimizing patient recovery and improving patient satisfaction.
- Remuneration ITSM Specialist (2011-06-01~): Streamlined IT processes, improving efficiency and reducing errors for optimal system performance.
Education
Business Management,
Business,
Management,
Bachelors
2005-2007Skill
Bmc Remedy
Technical Support
Incident Management
Itil
Service Delivery
Help Desk Support
Service Desk
Change Management
It Service Management
Information Technology
Infrastructure
Process Improvement
Project Delivery
Sdlc
Service Management
Testing
Certification
Colleagues
Bruce Low
Product Owner
Jay Joshi
CAMS, Product Owner, Financial Crimes, Compliance and Conduct
Supriya Abhilash
service product owner at westpac
Shiva Bansal
Senior Tech Lead | Solution Architect | Scrum Product Owner 1
Joel Blackshaw
service owner loyalty & rewards
Other Named Hang Nguyen
Frequently asked questions
We found 3 Hang Nguyen's email addresses
Hang Nguyen's social media include: Linkedin,
Hang Nguyen works for Westpac
Hang Nguyen's role in Westpac is Remuneration ITSM Specialist
Hang Nguyen works in the industry of Banking
Hang Nguyen's colleagues are Bruce Low,Jay Joshi,Supriya Abhilash
Hang Nguyen's latest job experience is Remuneration ITSM Specialist at Westpac
Hang Nguyen's latest education in Macquarie University