sr field application engineer at fluence@ Fluence
Bolingbrook, Illinois, United States
Hank Ji
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Illinois Institute of Technology
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FlashIntel GPT
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FlashIntel GPTHank Ji is a Technical Support Engineer with 24 years of experience in resolving hardware and software issues with various telecom equipment. He is skilled in troubleshooting, log analysis, lab testing, and customer communications. Hank Ji has a strong background in teamwork, adapting to change, and learning new products quickly. He has expertise in using Kepner-Tregoe Methodology, Technical Procedure Authoring, and Remote connection methods. Hank Ji has worked at Schreder USA and Tellabs, gaining valuable experience in the telecommunications industry.
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About
Technical Support Engineer with 15 years of experience in resolving hardware and software issues with various telecom equipment. Strong skills in troubleshooting, log analysis, lab testing and customer communications. Strengths include team work, adapting to change and learning new products quickly. Exceptional skills in: • Utilizing Kepner-Tregoe Methodology • Technical Procedure Authoring • Customer Communications • Remote connection methods: telnet, RDC, WebEx, TeamViewer • Windows OS: XP Professional, Vista, 7 (Professional), 8 (8.1) • Linux OS: Ubuntu, OpenSUSE, Fedora, Linux Mint • MS Office Suite including Visio • Test equipment: IXIA, Spirent AX4000
...See MoreWork Experience
sr field application engineer at fluence
Farming
Hank Ji's Professional Milestones
- Technical Support Engineer (1999-11-01~2014-04-01): Provided exceptional technical assistance to resolve complex issues and mitigate technical hazards.
- Field Control Technician (2015-10-01~): Optimized electrical operations through proactive and efficient field control management systems.
Education
Electrical And Electronics Engineering
Skill
Telecommunications
Ip
Networking
Technical Support
Testing
Troubleshooting
Wireless
Mpls
Hardware
Network Design
Ospf
Tcp/ip
Fiber Optics
Ethernet
Multiprotocol Label Switching
Ii And Iii
Certified In Kepner Tregoe Problem Resolution
Cisco Networking Academy Program
Snmp
Dwdm
Sdh
Routers
Lte
Switches
Zigbee
Certification
Colleagues
Steve Graves
senior vice president strategy & business development at fluence
Corinne Wilder
Vice President Of Global Commercial Operations
Maarten Fledderus
Sales Operations Director EMEA
David Cohen
Chief Executive Officer
Rene Reumkens
Chief Financial Officer
Other Named Hank Ji
Frequently asked questions
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Hank Ji's social media include: Linkedin,
Hank Ji works for Fluence
Hank Ji's role in Fluence is sr field application engineer at fluence
Hank Ji works in the industry of Farming
Hank Ji's colleagues are Steve Graves,Corinne Wilder,Maarten Fledderus
Hank Ji's latest job experience is sr field application engineer at fluence at Fluence
Hank Ji's latest education in Illinois Institute of Technology
