service desk and technical services manager at fujitsu poland@ Fujitsu
Katowice, Śląskie, Poland
Hanna Paprocka
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FlashIntel GPTHanna Paprocka is a highly experienced professional with 16.3 years of work experience in major incident management and ITIL service transition. She is ITIL certified and has a strong background in building effective interfunctional relationships. Hanna has worked in various roles at Atos in France, including Service Desk and Technical Services Operational Manager and Service Delivery Manager. She is currently the Head of Incident/Situation/Major Incident Management Poland. Hanna is based in Toronto, Canada.
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About
Head of Incident/Situation/Major Incident Management Poland
Work Experience
service desk and technical services manager at fujitsu poland
service desk and technical services operational manager
IT Services and IT Consulting
Hanna Paprocka's Professional Milestones
- Major Incident Manager (2012-04-01~2014-07-01): Successfully resolved complex incidents, ensuring seamless operations and successful resolution of risks.
- Service Delivery Manager (2017-06-01~2020-03-01): Implementing efficient service delivery strategies to drive customer satisfaction and improve operational productivity.
Skill
Major Incident Management
Itil Certified
Sla
Itil Service Transition
Building Effective Interfunctional Relationships
Process Improvement
Service Delivery
Itil Service Operation
Certification
Colleagues
Helmut Sturm
Business Owner Modernization
Bridie Robson
Product Owner at Fujitsu
Dorota Kalkowska
Service Delivery Manager | Printing Services Owner | Process
Mohit Shrivastava
Domain Architect | SAP HANA Scrum Product Owner | Scrum Developer
Jasmina Basovic
Owner
Other Named Hanna Paprocka
Frequently asked questions
We found 5 Hanna Paprocka's email addresses
Hanna Paprocka's social media include: Linkedin,
Hanna Paprocka works for Fujitsu
Hanna Paprocka's role in Fujitsu is service desk and technical services manager at fujitsu poland
Hanna Paprocka works in the industry of IT Services and IT Consulting
Hanna Paprocka's colleagues are Helmut Sturm,Bridie Robson,Dorota Kalkowska
Hanna Paprocka's latest job experience is service desk and technical services manager at fujitsu poland at Fujitsu
