Hans Gijsen
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Dublin Business School
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FlashIntel GPT
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FlashIntel GPTHans Gijsen is a seasoned manager with 27.9 years of experience in service delivery, storage, enterprise software, IT service management, and incident handling. Based in Amsterdam, Netherlands, he believes in providing patience and understanding to ensure customer satisfaction and compliance. With a diverse background in international environments, Hans identifies customer groups and provides solutions that cater to their needs. He is known for his excellent communication and presentation skills, as well as his approachable and respectful approach. Hans specializes in team player, customer success first, technical knowledge, process optimization, escalation management, service, and order delivery.
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About
As a seasoned manager, I believe that finding the right balance between customer satisfaction and compliance lies in offering patience and understanding, in order to retrieve the necessary information and provide the most satisfactory solution to all parties. My diverse experience within international environments, enables me to identify the needs of a variety of customer groups, and provide solutions which are catered to those needs. I take pride in my style of communication and overall presentation, I am approachable, curious and respectful.Always thinking about solutions and answering what can be doneProfessional specialties: Team Player, Customer Success first, Technical knowledge, Process Optimization, Escalation management, Service and Order delivery
...See MoreWork Experience
Customer Success Manager at DNV
Public Safety
Hans Gijsen's Professional Milestones
- Service Delivery Manager (2006-06-01~2015-08-01): Successfully organized and implemented delivery strategies to enhance customer satisfaction and reduce customer downtime.
- Team Manager Client Service Delivery (2016-05-01~2017-05-01): Optimized customer service delivery processes, resulting in increased customer satisfaction and retention rates.
Education
Project Management
2008-2008Skill
Service Delivery
Storage
Enterprise Software
It Service Management
Incident Handling
Nas
Crm
Data Center
Managed Services
Virtualization
Itil
Management
Storage Area Networks
Cloud Computing
San
Servers
Vmware
Storage Solutions
Iscsi
Pre Sales
It Strategy
Vmware Esx
Disaster Recovery
Storage Virtualization
Councelling
Storage Area Network
Solution Selling
Account Management
Customer Service
Customer Satisfaction
Windows Server
Microsoft Office
Microsoft Excel
Microsoft Word
Wordpress
Html
Cascading Style Sheets
People Management
Project Management
English
Dutch
Certification
Colleagues
Julie Grundtvig Theander
owner at jt medtech consult
Marta Gonzalez Gil
Project Manager - Offshore Wind Service Owner
Daniel Gjerde
Service Owner | Quality Management | Project Development Risk
Andre Stölter
Global Process Owner Operations
Susanna Sørheim
people analytics global topic owner i dnv
Other Named Hans Gijsen
Frequently asked questions
We found 3 Hans Gijsen's email addresses
We found 1 Hans Gijsen's phone numbers
Hans Gijsen's social media include: Linkedin,
Hans Gijsen works for DNV
Hans Gijsen's role in DNV is Customer Success Manager at DNV
Hans Gijsen works in the industry of Public Safety
Hans Gijsen's colleagues are Julie Grundtvig Theander,Marta Gonzalez Gil,Daniel Gjerde
Hans Gijsen's latest job experience is Customer Success Manager at DNV at DNV
Hans Gijsen's latest education in Dublin Business School
