Hany Tawfeek

• Extensive experience of customer facing engagements for all stages of the solution delivery lifecycle. • Extensive experience in the telecommunications industry with network technologies and network management processes. • 6+ years experience of delivering major software deployment projects. • Understanding the client business requirements and proposing best systems solutions and its deliverable • Defining the client technical, interfacing, and operational requirements and constrains from business aspects • Assist in developing implementation plans • Propose to clients the means to close requirements and application gaps • Models the client existing and future business process • Provides information and knowledge about the system under implementation • Responsible for the customer training and knowledge transfer • Participates in preparation of system testing plans and test cases • Providing post implementation functional support • Participate in pre-sales activities including demos, workshops, conferences and proposals. • Participate in product evaluation. • Proven experience of service fulfilment solutions, including the delivery of service Order processing, activation, network engineering and solutions OR BRM solutions. • Detailed understanding of the challenges of delivering solutions in Tier-One operators. • Excellent communication skills, with the ability to peer with and influence technical teams and be able to abstract to communicate clearly to wider project and customer teams at all levels. • Commercially aware in all aspects of the solution delivery lifecycle. • Experienced of software architectures and technologies including:- Oracle, UNIX, J2EE, XML, Java, C/C++, CAMEL, FUSE, ESB, MAVEN, TIBCO,... Specialties: Highly skilled Business System Analyst in Telecom industry, Powered with experience in BSS/OSS frameworks, Expertise includes customer facing gathering and analyzing requirements, defining business processes, integration solution architecture and design using Object Orientated techniques, proven ability to successfully implement complex level systems for large organizations, successfully influence cooperation between stakeholders toward a positive outcome for all.