Hariprasad S

Passionate Leader and Software Professional with hands-on experience in Engineering and Business Leadership, Technical Management in Quality, Customer Support, Information Security and Product Development delivering high quality Business Application Software Solutions with scalable SaaS products and services. - 28+ years of experience across Logistics & Supply Chain Management, Infrastructure Management Software, Microsoft Stack of Products, Service Oriented Architecture, Customer Experience and Quality with real-world scenarios to validate, improve scale and performance of business applications, products, and services with availability and reliability of 99.99%. - Strong Quality Engineering experience in creating strategy, design, development, automation and deployment of Engineering and Test Automation Infrastructure with budgeting skills. - Strong proficiency in leading, developing, releasing products and supporting customers for real-world scenarios with agility in startup, and big enterprises demonstrating cross-organization collaboration across various technology and business stakeholders at Onsite and Offshore. - Experience in heading large teams, planning, and leading multiple projects while adapting from the challenges faced in versatile environments using SCRUM model in all phases (concept-develop-quality-launch-support) of the product development with customer focus, enforcing best practices and completing projects. - Experience with Dynamics CRM Technical Architecture, Development of Solutions in Sales, Customer Service, Marketing, Field Service applications with configuration, integration, customizations of Entities, Forms, Business Rules/Workflows/Plugins, and Data Visualizations using PowerApps. - Excellent interpersonal, professional, and customer-facing communication skills with ability to perform stakeholder management, feasibility study of requirements, root cause analysis, architecting solutions, strategizing product, planning and team building, defining KPI’s, facilitation, develop, and deliver results timely. -Customer focused and skilled in using Data Analytics and Telemetry to learn trends and proactively suggest solutions to customers for business growth. - Strong proficiency in Information Security domain handling Client RFP’s, Cybersecurity and GDPR reviews, Security Testing and managing company policies for compliance audits like ISO27K1, SOC-1, and SOC-2. - Highly motivated and energetic, adaptive to challenging environments with goal-oriented and detail-oriented, dedicated with can-do attitude.