Harriet Okolo
SME Banking Relationship Manager@ Ecobank Nigeria
Lagos, Lagos, Nigeria
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Harriet Okolo is an experienced Customer Relationship Manager with 5.6 years of work experience in the financial services industry. She is skilled in Private Investigations, Psychological Assessment, Team Building, and Interpersonal Skills. Harriet is proficient in communication, problem-solving, and Creative Strategy. She has a strong focus in Human Resources Management/Personnel Administration and has a Post-graduate degree in Human Resources Management from London School of International Business. Harriet is driven by the need to serve both internal and external customers, aiming to provide excellent customer management, retention, and productivity for the strategic growth of organizations. She is eager to play a crucial role in a skyrocketed success story of an organization with her active presence.
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Emails and Phone Numbers

@ecobank.com
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About

Harriet is an Experienced Customer Relationship Manager with a demonstrated history of working in the financial services industry. Skilled in Private Investigations, Psychological Assessment, Team Building, Interpersonal Skills, Communication skills, Intermediary French skill, Problem solving skill, Creative Strategy, Ms Office and excel sheet. CRM, Ecobank Omnilite, Omni, Rafiki, Ecobankpay.She is developing strong focus in Human Resources Management/Personnel Administration and has a Post-graduate degree (in view) in Human Resources Management from London School of International Business. She is driven by the need to serve customers both internal and external, better by applying her soft and hard skills to achieving great customer management, retention and productivity for the strategic growth of the organizations business.Working with a customer-centric, great people culture, growth and excellence oriented team, is a major call for me as I intend to tender selfless service and uphold the Integrity of the organization at large.I am honestly looking forward to playing a huge part of a skyrocketed success story of an organization with my active presence.

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Work Experience

Ecobank Pan African Centre (EPAC) Plot 270B1 Ozumba Mbadiwe Avenue, Victoria Island Lagos Nigeria , Lagos State, Lagos State, 100272, NG

Financial Services

5110

Harriet Okolo's Professional Milestones

  • SME Banking Relationship Manager (2019-07-01~): Building strong relationships with key clients and expanding their banking portfolio through effective leadership and personalized service.
  • Customer Service Officer (2018-05-01~2019-06-01): Delivered exceptional customer service, exceeding customer expectations and driving business growth.

Education

LSIB London School of International Business
LSIB London School of International Business

Human Resources Management/personnel Administration,

General

2020-2020