Harshita Vishindasani

Strategic thinker and technically inclined professional with strong advocacy skills coupled with commercial acumen, superior communication, and negotiation skills. Deft in needs assessment, business process understanding, requirement mapping, functional documentation, procedure development, training, business process re-engineering, and final project execution and documentation. Adept in understanding product requirements, resource allocation and mapping, devising product development roadmap. Affluent in tracking and analyzing patterns of client feedbacks and translating needs to product functionalities. Adept at mapping clients’ needs and conducting a gap analysis to devise cost-effective end-to-end IT solutions to maximize value perception for the customer. Possess comprehensive knowledge of every aspect of Process Management, Quality Assurance & SLA Management. Proficient in gathering product usage data, product features, and product deployment as per business requirements. Dexterous in architecting solutions by mapping customer business problems/requirements as well as implementing best practices aligned to SDLC and business processes; implementing tools for appropriate prioritization and effective project tracking, monitoring, and status reporting in liaison with key leadership and product ownership. A skilled advisor with expertise in suggesting shaping new ideas and solutions for product development as per market needs of the client, in collaboration with key stakeholders, with involvement in feedback analysis from key customer-facing teams; maintaining smooth communication with clients. Prolific leader, trainer, and a natural motivator having the ability to integrate team efforts to maximize individual and team productivity. Very successful at building teams, empowering them with ideas, pushing the boundaries of what is deemed possible and instilling innovation into the fabric of the organization.