Hartmut Eilers
IT Scheduling Expert@ PARAGON Systemhaus GmbH
Stuhr, Niedersachsen, Germany
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Hartmut Eilers is an experienced IT professional with 8 years of work experience. He has expertise in project management, IT service management, and ITIL. Based in Stuhr, Lower Saxony, Germany, Hartmut has a strong background in HP Service Manager and Service Center Incident Management. He is skilled in leading teams and has certifications in IT Service Management. With a comprehensive knowledge of user support, Hartmut has worked at PARAGON Systemhaus GmbH in various roles, including IT Scheduling Expert and Business Automation Expert.
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Emails and Phone Numbers

@paragon-systemhaus.de
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About

* HP Service Manager (Incident, Problem-, Change Management) * Service Center Incident Management * Leading Teams 1 * ITIL Certificate in IT Service Management * SAP Projects with ASAP * SAP Base Customizing * Project management basic knowledge * BMC: Control-M * Automic: One Automation * Helpdesk Management * Comprehensive knowledge of User Support

Work Experience

Hermann-Heinrich-Gossen-Str. 3, Köln, NRW, 50858, DE

IT Services and IT Consulting

3

Hartmut Eilers's Professional Milestones

  • IT Scheduling Expert (2017-10-01~): Streamlined IT scheduling process, minimizing downtime for improved efficiency and customer satisfaction.
  • It Scheduling Expert (2017-10-01~): Optimized ad delivery process, enabling efficient digital campaigns and increased customer engagement.
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