Hasan Imam
customer success manager at mitel@ Mitel
Austin, Texas, United States
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Hasan Imam is a highly experienced Customer Success Manager with 23.9 years of work experience. He has a proven track record in managed services, cloud networking, unified communications solutions, software as a service, and vendor management. Hasan is skilled in advanced communication and leadership skills, and a consultative approach to building rapport to become a trusted business partner. He has a diverse range of skills including leadership, creative problem solving, strategic account management, contract negotiations, IT strategy, unified communications, cloud technologies, selling to the C Suite and market development, social networking, deal implementation, and customer retention. Hasan has worked in various roles, including Customer Success Manager at Mitel and Account Manager at GTT and Level 3 Communications.
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Emails and Phone Numbers

@mitel.com
+1 613592****
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About

CUSTOMER SUCCESS MANAGER| CUSTOMER RELATIONSHIP MANAGEMENT Professional with a proven track record of accomplishment in managed services, cloud networking, unified communications solution (UC, UCaaS, and CPaaS), Software as a Service (SaaS), and vendor management. Utilize advanced communication and Leadership skills and a consultative approach to building rapport to become a trusted business partner. Develop relationships with key stakeholders. Multi-lingual in English, Bengali, Hindi, and Urdu. MY AREAS OF EXCELLENCE INCLUDE: - Leadership and Creative Problem Solving - Strategic Account Management - Contract Negotiations - IT Strategy - Unified Communications. - Cloud Technologies (UC, UCaaS, and CPaaS) - Selling To The C Suite and Market Development - Social Networking - Deal Implementation - Customer Retention

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Work Experience

350 Legget Drive, Kanata, Ontario, K2K 2W7, CA

Telecommunications

3436
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Hasan Imam's Professional Milestones

  • customer success manager at mitel (2017-09-01~): Driving customer satisfaction by implementing strategic initiatives and fostering strong relationships.
  • Account Manager (2017-02-01~2017-09-01): Building strong client relationships through effective communication, personalized support, and exceptional client service.
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Education

LeTourneau University
LeTourneau University

Business Administration And Management,

General

1992-1996