Assistant Vice President Speech Analytics@ HSBC
Hyderābād, Telangana, India
Haseeb Samad
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Priyadarshini Degree and Pg College
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FlashIntel GPTHaseeb Samad is a highly experienced professional with 21.2 years of work experience in operations management, team management, and BPO. He has a strong background in performance management, training, and business process improvement. Currently, he serves as the Manager Operations at HSBC in Hyderabad, India. Throughout his career, Haseeb has held various positions at HSBC in London, United Kingdom, and Wipro Spectramind in the United States. He is skilled in customer experience, risk management, and change management.
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Emails and Phone Numbers
About
Manager Operations at HSBC
Work Experience
Assistant Vice President Speech Analytics
Financial Services
Haseeb Samad's Professional Milestones
- Assistant Vice President Speech Analytics (2018-01-01~): Driving data-driven decision making and enhancing strategy to streamline speech analytics processes and increase accessibility.
- Customer Service Executive (2002-07-01~2003-05-01): Improving customer satisfaction and loyalty through effective communication and personalized solutions.
Education
Skill
Operations Management
Team Management
Bpo
Mis
Performance Management
Training
Business Process Improvement
Call Centers
Process Improvement
Customer Experience
Risk Management
Change Management
Management
Employee Engagement
Team Leadership
Service Delivery
Vendor Management
Certification
Colleagues
Jerry Begic
Owner, Le Bar Nesta
Monika Kowalewska
Project Manager | Business Analyst | IT Project Expert | Product Owner
Kevin Black
Senior Product Owner
Sarah Norman
Vendor Manager & Managed Print Service Owner at HSBC
Premkumar V.
Senior Product Owner
Other Named Haseeb Samad
Frequently asked questions
We found 1 Haseeb Samad's email addresses
Haseeb Samad's social media include: Linkedin,
Haseeb Samad works for HSBC
Haseeb Samad's role in HSBC is Assistant Vice President Speech Analytics
Haseeb Samad works in the industry of Financial Services
Haseeb Samad's colleagues are Jerry Begic,Monika Kowalewska,Kevin Black
Haseeb Samad's latest job experience is Assistant Vice President Speech Analytics at HSBC
Haseeb Samad's latest education in Priyadarshini Degree and Pg College
