Service Excellence Manager@ James Walker
Cockermouth, Cumbria, United Kingdom
Heather Grisedale
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FlashIntel GPTHeather Grisedale is a passionate and professional professional with 25.6 years of work experience. She possesses excellent communication and interpersonal skills, along with a strong focus on customer satisfaction and satisfaction. Heather has worked in various roles, including Service Excellence Manager and Customer Service Facilitator at James Walker, and Service Area Co-ordinator at Pirelli. She also has experience as a DMS Trainer at Cumbria Tourism and as an Information Assistant at South Lakeland District Council. Heather is motivated, motivated, and eager to learn and achieve new skills to achieve goals.
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About
Passionate, professional attitude with dedication to achieve results, to always go and deliver one step further. Excellent communication and interpersonal skills. An organised, disciplined, motivated member of the team that enjoys the excitement of a new challenge. Eager to learn and attain new skills to achieve goals. Specialties: Customer Satisfaction/Experience, Communication, Training, People Skills,
Work Experience
Service Excellence Manager
Customer Service Facilitator
Industrial Machinery Manufacturing
Heather Grisedale's Professional Milestones
- Dms Trainer (2004-04-01~2005-12-01): Inspiring and guiding students to achieve their goals through comprehensive training programs.
- Service Area Co-ordinator (2005-01-01~): Streamlined operations, enhancing efficiency and enhancing service delivery to drive customer satisfaction.
Skill
Leadership
Customer Experience
Microsoft Office 2007
Employee Engagement
B2b
Sales Operations
Customer Satisfaction
Business Development
Market Research
Communication Skills
Team Management
Team Leadership
Process Improvement
Strategy
Sales Management
Business Planning
Microsoft Office
Employee Relations
Marketing
Event Management
Training
Time Management
Employee Training
Customer Service
Project Planning
Training Delivery
Business Strategy
Teamwork
Customer Engagement
Coaching
Written And Oral
People Skills
Crm
Performance Management
Certification
Colleagues
Steve Holme
General Sales Manager
Cathy Blignaut
Personal Assistant To Chairman | Chief Executive Officer
Alfonso Guarnieri
Managing Director | Chief Financial Officer | Driving Financial Performance Strategic Planning
Frankie Vargacz
General Manager Manufacturing And Planning
Chris May
General Manager
Other Named Heather Grisedale
Frequently asked questions
We found 1 Heather Grisedale's email addresses
We found 1 Heather Grisedale's phone numbers
Heather Grisedale's social media include: Linkedin,
Heather Grisedale works for James Walker
Heather Grisedale's role in James Walker is Service Excellence Manager
Heather Grisedale works in the industry of Industrial Machinery Manufacturing
Heather Grisedale's colleagues are Steve Holme,Cathy Blignaut,Alfonso Guarnieri
Heather Grisedale's latest job experience is Service Excellence Manager at James Walker
