Heather James
President@ Soul Anchor LLC
Greenville, South Carolina, United States
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Heather James is a highly experienced professional with over 26 years of work experience in vendor management, enterprise software, integration, and software development. She is based in the United States and has a strong background in strategy, business development, and software services. Heather has a proven track record of building and managing teams to deliver quality software development and support services in the retail industry. She is recognized for her outstanding contributions at the project and strategic level. Heather's expertise includes customer support, team building, internal strategy alignment, and vendor management.
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Emails and Phone Numbers

@toltservicegroup.com
@pomeroy.com
@toltsolutions.com
+1 570814****
+1 864297****
+1 864322****
+1 770810****
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About

Summary: Qualified for leadership roles in strategy, business development, software services & vendor management. Over 15 years of success in building and managing teams to deliver quality software development and support services in the retail industry. Recognized by employer, client, and partner companies for outstanding contributions at the project and strategic level. Exceptional leadership skills with the ability to motivate and drive action across internal and external organizations. Solution Specialties: Toshiba 4690 OS; Toshiba Supermarket Application and ACE; Oracle Retail Point of Sale; Mobile Solutions; Enterprise Loyalty Solutions; Enterprise Payment Solutions Service Specialites: Customer Support & Escalations; Team Building & Leadership; Internal Strategy Alignment; External Strategy Consulting; Staff Performance Management; Change Management; Vendor Management

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Work Experience

Franklin, TN, 37064, US

Wellness and Fitness Services

1
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Heather James's Professional Milestones

  • Support Center Analyst (1997-07-01~1999-07-01): Provided efficient technical support, resolving issues and ensuring customer satisfaction.
  • Vice President, Software Services (2018-07-01~2019-07-01): Driving company-wide innovation and creating cutting-edge solutions to enhance software services across the organization.
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Education

University of South Carolina Upstate
University of South Carolina Upstate

Computer Science,

Information Systems

820454400-946684800