Heather Jordan, MAIOP
West Chester University of Pennsylvania
Tell me more about Heather Jordan, MAIOP?
Heather Jordan is a highly experienced professional with 19.1 years of work experience in customer service, hospitality management, and employee training. She has a strong background in staff supervision, leadership, and time management. Heather is skilled in front office operations, guest service management, and organization. She is currently based in Pottstown, Pennsylvania, and is eager to pursue new areas of training and development. Heather believes in working smart and thinking beyond the current situation to discover how decisions can impact various outcomes.
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About
With 15 years of experience in customer service and employee training, I am ready to pursue new areas of training and development. I believe in working smart, and thinking beyond the current situation, in order to discover how your decisions can create various outcomes.
Work Experience
Training Operations Specialist
Chemical Manufacturing
Heather Jordan, MAIOP's Professional Milestones
- Guest Services Supervisor (2007-09-01~): Implementing streamlined processes and technologies to enhance guest satisfaction and retention rates.
- Front Desk Agent (2004-09-01~2007-09-01): Provided exceptional customer service, exceeding customer expectations and driving satisfaction.
Education
Industrial And Organizational Psychology
2015-2017Skill
Customer Service
Hospitality Management
Employee Training
Staff Supervision
Leadership
Time Management
Front Office
Guest Service Management
Organization And Prioritization Skills
Concierge Services
Hotels
Microsoft Word
Payroll
Microsoft Office
Microsoft Excel
Public Speaking
Powerpoint
Certification
Colleagues
Jean Oraschewsky
Global Product Owner
Muzamir Mustaphadin
Business Process Owner | Logistics Execution
Christine BRESSY
Business Process Owner | Food And Beverage Performance
florent ballu
finance business process owner chez arkema
Qing GE
deputy business process owner forecast & planning emea
Other Named Heather Jordan, MAIOP
Frequently asked questions
We found 2 Heather Jordan, MAIOP's email addresses
We found 3 Heather Jordan, MAIOP's phone numbers
Heather Jordan, MAIOP's social media include: Linkedin,
Heather Jordan, MAIOP works for Arkema
Heather Jordan, MAIOP's role in Arkema is Training Operations Specialist
Heather Jordan, MAIOP works in the industry of Chemical Manufacturing
Heather Jordan, MAIOP's colleagues are Jean Oraschewsky,Muzamir Mustaphadin,Christine BRESSY
Heather Jordan, MAIOP's latest job experience is Training Operations Specialist at Arkema
Heather Jordan, MAIOP's latest education in West Chester University of Pennsylvania