Business Analyst@ Snap-on Tools
Greater Chicago Area
Heather Shafer
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Blackburn College
Real-Time AI Research
FlashIntel GPT
Tell me more about Heather Shafer?
FlashIntel GPTHeather Shafer is an experienced Business Analyst with 22.7 years of work experience in the automotive industry. She is skilled in operations management, sales, customer satisfaction, sales operations, and customer retention. Heather has worked at Snap-on in various roles, including Business System Analyst II and Business Analyst. She also has experience as a Training Specialist and Continuous Improvement Facilitator at Snap-on Tools. Heather is a strong research professional with an MBA from Western Governors University. She is currently based in Chicago, Illinois.
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About
Experienced Business Analyst with a demonstrated history of working in the automotive industry. Skilled in Operations Management, Sales, Customer Satisfaction, Sales Operations, and Customer Retention. Strong research professional graduated from Western Governors University with MBA.
Work Experience
Business Analyst
Training Specialist
Continuous Improvement Facilitator
Customer Care
Motor Vehicle Manufacturing
Heather Shafer's Professional Milestones
- Training Specialist (2009-02-01~2013-12-01): Provided comprehensive training programs to enhance employee skills and contribute to the success of employees.
- Continuous Improvement Facilitator (2004-01-01~2007-01-01): Assisting with improving organizational performance through effective mentorship and fostering organizational teamwork skills.
Education
Skill
Automotive
Continuous Improvement
Team Building
Customer Satisfaction
Business Process Improvement
Cross Functional Team Leadership
Leadership
Customer Service
Team Leadership
Management
Customer Retention
Certification
Colleagues
Donna Jawo
Charismatic Leader | Knowledgeable PPE Professional | Chair Of Governors | Spread The Love Project Foundation | Business Management 2:1
Denis Loutas
snap on tools franchise owner
Robert Ramon
owner of r3 tools and equipment an authorized snap-on tools franchise
Cory Dixon
Franchise Owner
John Dietiker
franchise owner - snap-on tools
Other Named Heather Shafer
Frequently asked questions
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Heather Shafer's social media include: Linkedin,
Heather Shafer works for Snap-on Tools
Heather Shafer's role in Snap-on Tools is Business Analyst
Heather Shafer works in the industry of Motor Vehicle Manufacturing
Heather Shafer's colleagues are Donna Jawo,Denis Loutas,Robert Ramon
Heather Shafer's latest job experience is Business Analyst at Snap-on Tools
Heather Shafer's latest education in Blackburn College
