Heather Sprague
learning and development at the queen s health system@ The Queen's Health System
Hawaii, United States
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Heather Sprague is an experienced Senior Instructor with 17.5 years of work experience in the hospital and healthcare industry. She is skilled in training, leadership, insurance, customer service, and process improvement. Heather has a Master's degree in Organizational Leadership and a Bachelor's degree in Secondary Education. She has worked at The Queen's Health System, Kaiser Permanente, HMSA, Blue Cross Blue Shield of Michigan, and the University of Hawaii. Heather is based in Honolulu, Hawaii.
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Emails and Phone Numbers

@comcast.net
@kp.org
@queens.org
@hmsa.com
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About

Experienced Senior Instructor with a demonstrated history of working in the hospital & health care industry. Epic EMR certification and proficiency in multiple applications. Skilled in Classroom Management, Learning Management, Customer Satisfaction, U.S. Health Insurance Portability and Accountability Act (HIPAA), and Curriculum Development. Strong education professional with a Master's degree in Organizational Leadership from Columbia Southern University & a Bachelor's degree in Secondary Education from Grand Valley State University.

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Work Experience

1301 Punchbowl Street, Honolulu, HI, 96813, US

Hospitals and Health Care

2531
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Heather Sprague's Professional Milestones

  • Senior Trainer (2016-08-01~2019-11-01): Developed and implemented comprehensive training programs that enhanced employee skills and improved workplace productivity.
  • Trainer (2011-10-01~2014-12-01): Developed and delivered comprehensive training programs, enhancing the skills and knowledge of the trainees.
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Education

Columbia Southern University
Columbia Southern University

Organizational Leadership,

Masters

2013-2017
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