Heather Villarruel
Florida State College at Jacksonville
Tell me more about Heather Villarruel?
Heather Villarruel is a detail-oriented team leader with 10 years of experience in the insurance sector. She has a strong focus on customer billing, account maintenance, and auditing. Heather is a tech-savvy and agile individual who excels at training, explaining procedures, and resolving service issues. She is skilled in data tracking, compliance, and training and development. Heather has worked at US Assure, State Farm, Baptist Health, and GE Insurance, gaining valuable experience in various industries. She is proficient in Microsoft Office, Skype for Business, and Micro Focus.
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About
Detail-oriented team leader with 10+ years of experience in the insurance sector with a focus in customer billing, account, maintenance, and auditing. Effective communicator with strengths in training, explaining procedures, and resolving escalated service issues. Tech-savvy and agile to quickly master new applications and protocols. Strong business acumen and math skills; adept at performing calculations as well as researching and compiling data to perform analysis and prepare reports. Process-oriented with experience reviewing and updating business procedures and training materials. Core competencies include: Customer Relations | Troubleshooting | Documentation | Data Tracking | Compliance | Training and Development | Microsoft Office (Word, Excel, PowerPoint, Outlook, OneNote) | Skype for Business | SnagIt | Micro Focus
...See MoreWork Experience
training coordinator at us assure
Billing Service Specialist
Insurance
Heather Villarruel's Professional Milestones
- Billing Service Specialist (2020-05-01~): Troubleshot and resolved complex billing issues, ensuring efficient and accurate financial transactions.
- Account Representative (2006-08-01~2007-11-01): Establishing strong relationships with clients and effectively managing their accounts through effective communication and effective problem-solving techniques.
Education
Accounting
2008-2012Certification
Colleagues
Ryan Hart
Assistant Vice President Application Development
Ty Petway
Chief Executive Officer
Selena Breedlove
chief financial officer at us assure
Heather Nathanson
Assistant Vice President Marketing Operations
Steve Bristow
Senior Vice President - Insurance Operations
Other Named Heather Villarruel
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Heather Villarruel's social media include: Linkedin,
Heather Villarruel works for US Assure
Heather Villarruel's role in US Assure is training coordinator at us assure
Heather Villarruel works in the industry of Insurance
Heather Villarruel's colleagues are Ryan Hart,Ty Petway,Selena Breedlove
Heather Villarruel's latest job experience is training coordinator at us assure at US Assure
Heather Villarruel's latest education in Florida State College at Jacksonville