heba sobhi
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Heba Sobhi is an experienced professional with 21.9 years of work experience in operations management, e-commerce, marketing, online marketing, and hospitality. Based in Egypt, he has worked in various roles, including as a Certified Trainer and a Trainer for Starwood hotels and resorts. Heba has also completed Google analytic training completion and has a strong background in search engine optimization and service culture training. Heba is known for his exceptional thinking and strategic thinking skills, as well as his expertise in the field of business and innovation.
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EXPERIENCE COURSES -Certified Trainer - EAME Star guest response plus Starwood hotels & Resorts -Google analytic training completion -Search engine optimization ( SEO) -STW GPS program and 3D conference -Leading a coaching culture - Starwood hotels -Service culture training - Starwood hotels -True recognition- SPG - Sheraton Miramar -Critical thinking - Harvard online course -Emotional Intelligence - Harvard online course -Worldwide code of business conduct and confidentiality training (2009- 2010-2011) -Making a presentation - Harvard online course -Coaching - Harvard online course -Using guest communication - web based training -New manager module 1 - Intro to HR tool -New manager module 2 - Core people processes -Managing difficult interaction – Harvard online course -Managing for creativity & Innovation - Harvard online course -Delegating - Harvard online course -Budgeting - Harvard online course -Setting goals - Harvard online course -Capitalizing on change - Harvard online course -Focusing on your costumer - Harvard online course -Negotiating - Harvard course -Preparing a business plan - Harvard online course -Writing for business _ Harvard online course -Managing upwards - Harvard online course -Six Sigma Module 4 - The 5 phases to import a transfer -Six sigma Module 3 - Getting started with innovation transfer -Six sigma Module 2 - Introduction to innovation transfer -Six sigma Module 1 - Your field guide -Handling conflict - Ramada Renaissance -Train the trainer - Ramada Renaissance -Telephone manners - Ramada Renaissance -How to deal with stress - Ramada Renaissance AWARDS /CERTIFICATE RECEIVED -Starwood Search engine optimization award -Certified Trainer - EAME Star guest response plus Starwood hotels & Resorts -Google analytic training completion -Starwood Certified Trainer – EAME Star guest response plus -Creative competition URL placement -Employee of the month – Sheraton Miramar Resort – 2007 -Employee of the month – Ramada Renaissance
...See MoreWork Experience
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Area Digital Field Marketing Manager
Area Digital Field Marketing Manager
Hospitality
heba sobhi's Professional Milestones
- Deputy Director Of Guest Services (2002-01-01~2003-01-01): Streamlined guest experiences by implementing new strategies and fostering a welcoming environment.
- Complex E- Commerce Manager | Sheraton Miramar And Sheraton Cairo (2009-01-01~2011-01-01): Developing and implementing strategic plans to optimize online commerce operations and maximize sales.
Skill
Operations Management
E Commerce
Marketing
Online Marketing
Hospitality
Hospitality Management
Hotels
Customer Service
Management
Revenue Analysis
Hospitality Industry
Hotel Management
Leadership
Social Media
Partnership Marketing
Search Engine Optimization
Brand Activation
Sms Campaign
Hotel Openings
Review Sites Managment
Certification
Colleagues
Other Named heba sobhi
Frequently asked questions
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heba sobhi works for Starwood Hotels & Resorts Worldwide, Inc.
heba sobhi's role in Starwood Hotels & Resorts Worldwide, Inc. is --
heba sobhi works in the industry of Hospitality
heba sobhi's colleagues are Mr. Money Khambay,Indira Kissoon,Diana Bufalini
heba sobhi's latest job experience is -- at Starwood Hotels & Resorts Worldwide, Inc.