senior manager operations workforce management@ BT
Adelaide, South Australia, Australia
Heidi Loureiro
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Flinders University
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Tell me more about Heidi Loureiro?
FlashIntel GPTHeidi Loureiro is an experienced Manager with 15.8 years of work experience in the financial services industry. She has a strong skill set in financial risk, project delivery, and stakeholder management. Heidi has worked at BT in Australia in various roles, including Manager Workforce Management and Process Manager. She is skilled in business process improvement, customer investigations, and requirements analysis. Heidi holds a Bachelor of Banking & International Finance degree from Flinders University. She is based in Adelaide, South Australia.
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About
Experienced Manager with a demonstrated history of working in the financial services industry. Skilled in Business Process, Service Delivery, Requirements Analysis, Banking, and Business Process Design. Strong operations professional with a Bachelor of Banking & International Finance focused in Accounting from Flinders University.
Work Experience
senior manager operations workforce management
Process Analyst
Financial Services
Heidi Loureiro's Professional Milestones
- Process Analyst (2008-01-01~2010-01-01): Implementing streamlined processes to optimize productivity and improve efficiency across all departments.
- senior manager operations workforce management (2018-04-01~): Optimized workforce efficiency and productivity, supporting organizational growth and client satisfaction.
Education
Banking,
Accounting,
International Finance,
Bachelors
Skill
Financial Risk
Project Delivery
Superannuation
Stakeholder Management
Business Process Improvement
Business Process
Customer Experience
Process Improvement
Wealth Management
Business Analysis
Relationship Management
Risk Management
Business Process Mapping
Banking
Requirements Analysis
Business Transformation
Operational Risk Management
Investments
Business Requirements
Change Management
Financial Services
Team Leadership
Governance
Project Management
Operational Risk
Requirements Gathering
Retail Banking
Project Portfolio Management
Outsourcing
Vendor Management
Offshoring
User Acceptance Testing
Business Process Re Engineering
Process Management
Service Delivery
Business Process Design
Operational Excellence
Sdlc
Certification
Colleagues
Karen Lown
digital product owner - digital & innovation at bt financial group
Matthew Rady
Chief Executive Officer
Leisa Wass
human resources business partner - office of the ceo
Siobhan Clavin
Business Manager | Chief Marketing Officer | Chief Digital Officer
Andrew Doyle
Chief Financial Officer
Other Named Heidi Loureiro
Frequently asked questions
We found 5 Heidi Loureiro's email addresses
Heidi Loureiro's social media include: Linkedin,
Heidi Loureiro works for BT
Heidi Loureiro's role in BT is senior manager operations workforce management
Heidi Loureiro works in the industry of Financial Services
Heidi Loureiro's colleagues are Karen Lown,Matthew Rady,Leisa Wass
Heidi Loureiro's latest job experience is senior manager operations workforce management at BT
Heidi Loureiro's latest education in Flinders University
