Heidi Moore

Currently working under mcopco As a operations consultant. Supervising 7 restaurants that range from low volume to high volume spanning 3 hours apart across Iowa. Have been in my role since February 2019. Have been in the McDonald’s business since February 2008. Skills include: being able to adjust to change, manage in different styles and leadership behaviors, able to lead effectively, gain results, understand and pull all necessary reports, conduct business meetings, lead by example. Classes: BSM basic shift management ASM advanced shift management EMP effective management practices DMC dept management class LGR- leading great restaurants- GM OCC- operations consultant class Serve safe certified Serve safe proctor and instructor Can conduct internal shift management classes such as SMX and Leadership transitions mixing internal and corporate structures.