Heike Glassner

Highly reliable, self-motivated, and versatile training and security professional with more than 30 years of combined experience in management, human resources, training, security work and consultancy. Six years company owner in Dubai, building up and running the business within stressful and challenging work environments. Adept at producing quality outputs, regardless of the degree of difficulty of the assignment and a consistent achievement record. • Possess strong leadership, communication, and organizational skills; able to deal effectively with diverse individuals and provide coaching to staff, along with performing tasks with accuracy and within set deadlines. • Experience portfolio covers a range of areas in the security and safety domain from leading operational teams in the German police during investigations, surveillances, arrests to preventative assignments as well as delivery of safety courses and risk assessments. • Training professional. Extensive skills and knowledge in course design, development and training delivery including train-the-trainer courses on highest standards. • Adapt quickly to new systems and methods, utilizing sound decision-making skills in executing critical decisions under pressure. • Consistently maintained professionalism and excellent work ethic, along with maintaining confidentiality in handling materials and information. • Articulate communicator and coach on all levels, fluent in German and English language with working knowledge in multi cultural environments, particularly in Middle East. Specialties: Safety and Security, Close Protection, Train the trainer, training program development and enhancement, working in multi-national environments, Middle East experience.