Operations Manager | Business to Consumer and D2C@ Ikano Bank
Frankfurt Am Main, Hesse, Germany
Heike Wempen-dany
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Johannes Gutenberg University Mainz
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FlashIntel GPTHeike Wempen-dany is a highly experienced professional with 23.6 years of work experience in various roles at Ikano Bank in Sweden. He has a strong background in business strategy, financial services, outsourcing, and strategic management. Heike has also excelled in areas such as business analysis, risk management, project management, and customer service. With a focus on optimizing processes and delivering excellent customer service, Heike has successfully managed teams and implemented effective strategies. Based in Frankfurt Am Main, Germany, Heike is currently the Manager Customer Contact Center at Ikano Bank.
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About
Manager Customer Contact Center bei Ikano Bank
Work Experience
Operations Manager | Business to Consumer and D2C
Manager Customer Contact Center
Team Leader Quality And Servicemanagement
Team Leader Customer Service
Banking
Heike Wempen-dany's Professional Milestones
- Team Assistant (2006-01-01~2008-01-01): Streamlined team operations, improving efficiency and enhancing team productivity.
- Team Leader (2008-01-01~2008-12-01): Inspired and motivated team members to achieve their full potential and enhance their overall team performance.
Education
Skill
Unternehmensstrategie
Finanzdienstleistungen
Outsourcing
Strategisches Management
Unternehmensanalyse
Risikomanagement
Projektmanagement
Bankwesen
Optimierung Von
Kundendienst
Certification
Colleagues
Other Named Heike Wempen-dany
Frequently asked questions
We found 2 Heike Wempen-dany's email addresses
Heike Wempen-dany's social media include: Linkedin,
Heike Wempen-dany works for Ikano Bank
Heike Wempen-dany's role in Ikano Bank is Operations Manager | Business to Consumer and D2C
Heike Wempen-dany works in the industry of Banking
Heike Wempen-dany's colleagues are Anna Rylander,Sara Vardnes Cavedoni,Jens Wiemer
Heike Wempen-dany's latest job experience is Operations Manager | Business to Consumer and D2C at Ikano Bank
Heike Wempen-dany's latest education in Johannes Gutenberg University Mainz
