Helen Turnbull
University of Chester
Tell me more about Helen Turnbull?
Helen Turnbull is a highly experienced professional with 25.4 years of work experience in various roles at 3M's Health Care Business Group. She has a strong background in customer experience, call center management, and customer satisfaction. Helen has a proven track record in change management, process improvement, and team leadership. She is currently based in Bracknell, United Kingdom. With her expertise in business strategy and project management, Helen has successfully led teams and implemented effective change management strategies.
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About
Leadership of customer service for 3M's Health Care Business Group for Europe, Middle East and Africa.
Work Experience
customer operations senior manager medical solutions division europe middle east and africa at 3m cmgr fcmi
Business Intelligence & Analytics Manager
Customer Operations Manager
Lean Six Sigma Master Black Belt
Organisational Change Leader, U.k And Ireland
Process Stream Leader Business Transformation
Uk Business Intelligence And Analytics Manager
Customer Operations Manager
Customer Experience Manager
Lean Six Sigma Black Belt
Uk And Ire Corporate Customer Contact Centre Manager
Industrial Machinery Manufacturing
Helen Turnbull's Professional Milestones
- Customer Experience Manager (2010-07-01~2012-05-01): Building strong customer relationships through effective communication and personalized solutions.
- Lean Six Sigma Master Black Belt (2017-01-01~): Implementing Six Sigma principles to optimize efficiency and drive continuous improvement across the organization.
Education
Business Administration And Management,
General,
Professional Doctorate
2022-2026Skill
Customer Experience
Call Center
Customer Satisfaction
Customer Retention
Customer Engagement
Change Management
Process Improvement
Customer Service
Contact Centers
Performance Management
Crm
Team Leadership
Call Centers
Marketing
Strategy
Project Management
Six Sigma
Cross Functional Team Leadership
Brand Loyalty
Management
Business Strategy
Account Management
Operations Management
Product Management
B2b
Business Process Improvement
Product Marketing
Key Account Management
Business Development
Sales Operations
P&l Management
Vendor Management
Competitive Analysis
Team Management
Marketing Management
Analytics
Leadership
Certification
Colleagues
Kevin Guifarro
marketin automation assit platform owner | web developer | front end specialist | javascript vue js html5 css3 bootstrap
Dawn Hiniker
Global Product And Licensing Owner | Sales And Margin Growth Through Restructuring And Organizational Restructuring
jacob feeney
Owner
Billy San
Owner
Hasung Jung
Buyer Analyst (Korean) | Language Translator | Business Owner
Other Named Helen Turnbull
Frequently asked questions
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Helen Turnbull's social media include: Linkedin,
Helen Turnbull works for 3M
Helen Turnbull's role in 3M is customer operations senior manager medical solutions division europe middle east and africa at 3m cmgr fcmi
Helen Turnbull works in the industry of Industrial Machinery Manufacturing
Helen Turnbull's colleagues are Kevin Guifarro,Dawn Hiniker,jacob feeney
Helen Turnbull's latest job experience is customer operations senior manager medical solutions division europe middle east and africa at 3m cmgr fcmi at 3M
Helen Turnbull's latest education in University of Chester