Helena Bononi
Tell me more about Helena Bononi?
Helena Bononi is a highly experienced Executive with 11.7 years of work experience in the information technology and service industry. She has comprehensive knowledge of strategic sales, program management, customer support, and customer experience. Helena is highly skilled in project delivery and has a strong focus on process improvement and customer engagement. She has worked in Latin America and North America, supporting Global Centers in the Americas, Europe, and Asia. Helena has held various leadership positions, including Director of Industry Relations at the World Travel & Tourism Council and Director of Global Operations Service Design at Sabre Corporation.
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About
Highly experienced Executive with a demonstrated history of working in the information technology and service industry. Comprehensive knowledge of strategic sales, program management, customer support, customer experience and voice of the customer programs, with clear project delivery expertise. Internationally seasoned, results-driven, with focus on process improvement and customer engagement. Strong business development and track record of building, leading and motivating cross-functional teams. Working experience in Latin America and North America. Support Global Centers located in the Americas, Europe and Asia.
...See MoreWork Experience
Director of Industry Relations
Travel Arrangements
Helena Bononi's Professional Milestones
- Director Global Operations Service Design (2016-01-01~2018-01-01): Successfully implemented a global operational feature enhancement strategy, optimizing operational efficiency and increasing productivity.
- Director of Industry Relations (2018-01-01~): Establishing strong relationships with industry partners, fostering collaboration and driving revenue growth.
Skill
Management
Project Management
Business Analysis
Strategy
Strategic Planning
Customer Service
Team Leadership
Gds Systems
Call Center Development
Employee Training
Voice Of The Customer Analysis
Customer Experience Management
Sales Operations
Customer Retention
Program Management
Sap Implementation
Sabre
Contract Negotiation
Tourism
Business Travel
Customer Experience
Voice Of The Customer
Travel Agency
Leadership
Sales
Team Building
Business Process Improvement
Account Management
Operations Management
Training
Marketing
Business Development
Business Strategy
Contact Centers
Microsoft Office
Vendor Management
Budgeting
Certification
Colleagues
Gloria Fluxà Thienemann
Vice Chairman | Chief Sustainability Officer
Shaon Talukder
Geotourist Chief Executive Officer | Founder | Global Top 10 Travel Entrepreneurs
Shaon Talukder
Geotourist Chief Executive Officer | Founder | Global Top 10 Travel Entrepreneurs
Darcie Gray
Assistant In Chief Executive Officer
Dr. Elif Balci Fisunoglu (PhD)
türkiye tourism promotion & development agency vice general manager- tourism operations & development
Other Named Helena Bononi
Frequently asked questions
We found 1 Helena Bononi's email addresses
Helena Bononi's social media include: Linkedin,
Helena Bononi works for World Travel & Tourism Council
Helena Bononi's role in World Travel & Tourism Council is Director of Industry Relations
Helena Bononi works in the industry of Travel Arrangements
Helena Bononi's colleagues are Gloria Fluxà Thienemann,Shaon Talukder,Shaon Talukder
Helena Bononi's latest job experience is Director of Industry Relations at World Travel & Tourism Council