member engagement qa analyst bilingual at signify health@ Signify Health
Bedford, Texas, United States
Helmut Romero
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Tarrant County College
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FlashIntel GPTHelmut Romero is a highly experienced professional with over 26 years of work experience. He has a strong background in quality assurance, business process improvement, and Spanish translation. With expertise in Microsoft Office and collections management, Helmut has successfully led sales teams and increased sales. He is skilled in multitasking and has excellent training, leadership, and communication skills. Helmut is fluent in Spanish and English and proficient in Microsoft Office Professional software. He has worked in various roles, including Member Engagement QA Analyst Bilingual at Signify Health and Customer Care Representative at Rushmore Loan Management Services.
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About
Over 10 years of management experience with Quality Assurance call monitoringProven ability to lead effective sales teams with history of increasing sales and profitabilityHard working professional with ability to multi-task effectivelyOutstanding training, leadership and communication skillsMonitoring and Coaching of all call center agents Skills-bilingual Spanish-English and proficient in all Microsoft Office Professional software.
Work Experience
member engagement qa analyst bilingual at signify health
Hospitals and Health Care
Helmut Romero's Professional Milestones
- Manager Assistance Unit Escalations (2006-01-01~2010-01-01): Achieved record-breaking sales and profitability, enhancing the overall operational efficiency of the assistance unit.
- Customer Care Representative (2017-09-01~2019-03-01): Provided exceptional customer support, exceeding satisfaction targets and fostering strong partnerships.
Education
Communications
2001Skill
Quality Assurance
Business Process Improvement
Spanish Translation
Microsoft Office
Collections Management
Customer Service
Call Quality
Microsoft Excel
Microsoft Word
Avaya Communication Manager
Management
Training
Notary Public
As400 Administration
Filenet
Dri
U.s. Federal Housing Authority
Content Management Systems
Document Management
Document Review
Escalations Management
Team Leadership
Nice Call Recording
Performance Testing
Team Management
Employee Training
Sharepoint
Feedback Management
Workflow Management Systems
Certification
Colleagues
Cherie Parker
founder ceo heartland healthy heads llc
Michael Bonn II RN, MSN-INF, BSCIS
Clinical IT Leader | Product Manager | Registered Nurse | Full Stack Developer | Veteran With MS In Nursing Healthcare Informatics | Business Systems In Computer Information Systems | Agile Leader | Product Owner Certifications
Shirley Daugherty, RN, MSN, FNP-C, CNLCP®, MSCC
Owner
Todd Barrett
Product Designer | User Experience & Inclusion Advocate | Affinity Group Founder | Manager
Harshada Samant (CSM)® (CSPO)®
senior technical business analyst | data product owner at signify health
Other Named Helmut Romero
Frequently asked questions
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Helmut Romero's social media include: Linkedin,
Helmut Romero works for Signify Health
Helmut Romero's role in Signify Health is member engagement qa analyst bilingual at signify health
Helmut Romero works in the industry of Hospitals and Health Care
Helmut Romero's colleagues are Cherie Parker,Michael Bonn II RN, MSN-INF, BSCIS,Shirley Daugherty, RN, MSN, FNP-C, CNLCP®, MSCC
Helmut Romero's latest job experience is member engagement qa analyst bilingual at signify health at Signify Health
Helmut Romero's latest education in Tarrant County College
