Hema Sandhu
national director customer success | passionate about enabling my customers on their digital transformation journey@ Microsoft
Canada
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Hema Sandhu is a highly experienced executive with 23.8 years of work experience in various roles at Microsoft. She has expertise in change management, telecommunications, business analysis, cross-functional team leadership, and enterprise software. Based in Canada, Hema has a proven track record in business development, organizational change management, and customer success. She is known for her ability to drive organizational strategy goals, manage high-quality customer and client relationships, and achieve successful transformation initiatives. Hema is a motivated and results-driven executive who excels in managing high-performing teams.
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About

As companies move towards digital transformation, they soon realize new organizational challenges and opportunities; employee engagement, culture change , collaboration and teamwork to name a few. Making the right investments at the right time with the right resources can make all the difference in enabling a successful transformation. I am a motivated, results-driven executive with extensive experience in business development, organizational change management, Customer Success of Cloud services, professional services and enabling digital transformation for organizations and Leaders. Proven track record in encouraging cross-discipline collaboration to achieve organizational strategy goals, managing effective and high-quality customer and client relationships, and achieving successful transformation initiatives, including establishing positive culture change and generating higher employee engagement. An approachable, dynamic and collaborative leader experienced in managing high performing teams who produce dynamic business results.

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Work Experience

1 Microsoft Way, Redmond, Washington, 98052, US

Software Development

225512
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Hema Sandhu's Professional Milestones

  • Business Integration Lead (2000-01-01~2003-01-01): Implementing strategic initiatives to enhance operational efficiency and drive seamless cross-functional collaboration.
  • Director, Program Management Office And Internal Audit (2006-06-01~2008-06-01): Implementing robust program management processes and external audit procedures, ensuring compliance and efficiency in program management operations.
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Education

York University
York University1991-1995