Hemant Bajaj

O 14 years of Experience as a RAN Integrator for Deployment,Change & incident management in GSM, WCDMA,LTE that includes Ericsson products, BTS and BSC, Nodeb & RNC and enodeb,Baseband 5212,5216,6620,6630. O As a RAN Integrator I am responsible for following activities:  Complete deployment of BSC, BSC/TRC, RBSC which includes Commissioning and Testing and integrating it with Core nodes and then call and data testing with a test BTS.  Responsible for, VAMOS, ABIS Optimization, ABIS over IP, GB over IP Implementation.  Responsible for NWI-E implementation in HC BSC & HD BSC.  Responsible for all software upgradation like IPA, AGM, APZ and Correction patch loading.  Complete the AT process with Back Office or ELS team for handing over to O&M team.  Troubleshooting experience over these BSS nodes using different tools like, ALEX, ALAN & PRIMUS,GOLS,GKO, DECODER, EASY TOOL etc.  Involved in BSS expansions (RPG3, RPP, TRA, STM, GARP2 and PGW) and GB/IP activities.  I am also responsible for defining Handover and RF parameter in the BSCs for the RF optimization.  Troubleshooting all APG nodes.  Responsible for configuration changes in WCDMA,NodeB/enodeb & RNC,also the troubleshooting of both the nodes RNC & NODEB/enodeb,baseband 5212,5216,6620,6630.  Incident management & fault management of RAN nodes.  Work as part of the Incident Management team to ensure that the performance of the team achieves the defined performance targets and KPIs.  Work with other teams to identify improvement opportunities and ensure end-to-end success of the Incident Management process.  Engage with the incident response team and lead the process of documenting event details, creating incident response letters (either when requested or proactively based on severity).  Ensure that the incident management process is followed and that incident and problem records accurately reflect actions taken to restore service; and that changes to Configuration Items are recorded.  Manage incident management bridge calls with support teams, on-call support application teams and management.  Strong working knowledge of tools such as HP Service Manager, TEMIP, CITRIX.WINFIOL.WFM.  Perform confidently and authoritatively in role of incident management subject matter expert.  Provide first and second level of troubleshooting for Controllers nodes & BTS & Nodeb.