Hemanth Rao
英国中央兰开夏大学
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Hemanth Rao is a highly experienced professional with over 24 years of work experience in SaaS, technology, and IT. He has a strong background in project delivery, agile leadership, and business product management. Hemanth has successfully delivered numerous infrastructure projects and empowers customers and teams to achieve business goals through effective people management, stakeholder relations, and team leadership. His expertise in IT has been recognized for his exceptional customer care skills, which have contributed to business growth from single clients to international portfolios. Hemanth is known for his exceptional customer care skills and his ability to align business objectives with customer experience.
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About
With almost twenty years of impressive experience within SaaS, technology and IT, my skills in project delivery, agile leadership and business product management have been paramount in my success so far. From delivering a multitude of infrastructure projects, I empower customers and teams to achieve business goals through adept people management, stakeholder relations, and team leadership. My background in IT enables me to understand the complex technical knowledge within SaaS models and systems, whilst my innate leadership skills empower me to motivate, inspire and direct teams. From ideating improvements to leading training and team talent, my experience in establishing robust, productive, and autonomous teams has been well refined. From this, I have been noted for my astounding customer care skills which have contributed to business growth from single clients to international portfolios of clients. By aligning business objectives with customer experience, and the personal ambitions of team members, I am confident in creating a hardworking team and a positive working ethos, to meet goals.
...See MoreWork Experience
saas solution delivery | project management | customer support | team management | customer success | customer service |
Global Customer Support Manager
IT Services and IT Consulting
Hemanth Rao's Professional Milestones
- Global Customer Support Manager (2013-02-01~): Streamlining customer support processes to enhance efficiency and enhance customer satisfaction.
- Installations Manager (2006-07-01~2013-02-01): Successfully managed complex installations, ensuring flawless execution and exceeding client expectations.
Education
Hospitality Management
Certification
Colleagues
Tim Butterworth FIH
Chief Commercial Officer
Nick Pledge
Chief Operating Officer
Carlos Calvo
Vice President Sales | Sales Specialist | Hospitality Software | SaaS Cloud | Digital Solutions
Jeff Down
Vice President - Strategic Accounts
Gareth Hughes
founder and ceo at crave interactive ltd founder of topdish international ltd
Other Named Hemanth Rao
Frequently asked questions
We found 2 Hemanth Rao's email addresses
We found 1 Hemanth Rao's phone numbers
Hemanth Rao's social media include: Linkedin,
Hemanth Rao works for Crave Interactive Ltd
Hemanth Rao's role in Crave Interactive Ltd is saas solution delivery | project management | customer support | team management | customer success | customer service |
Hemanth Rao works in the industry of IT Services and IT Consulting
Hemanth Rao's colleagues are Tim Butterworth FIH,Nick Pledge,Carlos Calvo
Hemanth Rao's latest job experience is saas solution delivery | project management | customer support | team management | customer success | customer service | at Crave Interactive Ltd
Hemanth Rao's latest education in 英国中央兰开夏大学