Hicham Zougari
Ottawa Township High School
Tell me more about Hicham Zougari?
Hicham Zougari is an ambitious and versatile IT management professional with 33.6 years of experience. He has a strong background in directing technical resource and client satisfaction programs to maximize productivity and enhance client retention. Hicham has expertise in cross-functional project collaboration, customer satisfaction, and process improvements. Fluent in English and French, he is fluent in Portuguese. Hicham has worked for companies like Simplicom inc, Lenovo, and IBM, where he held various roles such as Service Consultant and Service Channels Program Manager. He is fluent in Spanish, Portuguese, and Latin America.
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About
Ambitious, versatile and multilingual IT management professional with a demonstrated background in directing technical resource and client satisfaction programs to maximize productivity and enhance client retention. Proven expertise as Project Manager, overseeing field processes for various hardware and software resources. Offer expertise in the Information Technology industry in cross-functional project collaboration, customer satisfaction and process improvements. Fluent in English and French. Advanced skills in Portuguese. Specialties: SAP Deployment, Project Manager, Product Manager, Project Management, Technical Support, Service and Support, Warranty, Cost Analysis, Services Delivery, Electronics Manufacturing, Customer Satisfaction, Service Provider, Service Manager, Bilingual, Multilingual, Fluency in Spanish, Spanish, Portuguese, Latin America, Project Lifecycle Management, Operational Analysis, Process Design, LEAN, Six Sigma, Green Belt, SSGB.
...See MoreWork Experience
Service Consultant
Financial Services
Hicham Zougari's Professional Milestones
- Service Channels Program Manager (2005-08-01~2009-06-01): Successfully executed strategic initiatives to maximize service channels engagement and drive cross-functional collaboration within the service channel.
- Engineering Technician (1990-03-01~1997-02-01): Taking a proactive in troubleshooting and resolving technical issues, ensuring timely completion of engineering projects.
Education
Skill
Cross Functional Team Leadership
Strategy
Management
Six Sigma
Product Management
Program Management
Leadership
Business Development
Project Management
Process Improvement
Vendor Management
Solution Selling
Team Leadership
Analysis
Business Process Improvement
Sap
Customer Satisfaction
Business Intelligence
Competitive Analysis
Team Management
Account Management
Technical Support
Crm
Training
Process Design
Warranty
Business Strategy
Business Process
Electronics Manufacturing
New Business Development
Operations Management
Negotiation
It Management
Business Planning
Business Analysis
Operational Analysis
Enterprise Software
Salesforce.com
Services Delivery
Warranty Management
Change Management
Pre Sales
Contract Negotiation
Ocr
Photo Restoration
Video Restoration
Audio Restoration
Genealogy
Certification
Colleagues
Other Named Hicham Zougari
Frequently asked questions
Hicham Zougari's social media include: Linkedin,
Hicham Zougari works for Simplypay
Hicham Zougari's role in Simplypay is Service Consultant
Hicham Zougari works in the industry of Financial Services
Hicham Zougari's colleagues are Jean-Paul Rubens UC Collaboration and VoIP
Hicham Zougari's latest job experience is Service Consultant at Simplypay
Hicham Zougari's latest education in Ottawa Township High School