Hieu Ho

Experience: Hewlett Packard, Milpitas, CA August 2014 to present System Administrator • Experience with VMWare technology such as vCenter, ESXi. Installed and upgrade Vcenter/ESXi, create, snapshot, clone, export, deploy VM host • Perform various OS installation on servers which include Windows, Linux, SunOS, ESXi, Centos, via PXE or manually • Build Linux DHCP, PXE, DDNS servers • Troubleshoot various Linux OS boot up issues relating to Smart Array Raid Controller, OS/Network configuration, Fiber Channel Connections, Storage Exporting, Memory, and HBA • Support lab engineer, analyzed root cause, and provided solutions • Configure NIS, IP, DNS, hosts name and install packages on multiple hosts by Ansible template. • Responsible and organize moving 3 R&D Labs with over 3000 devices to Milpitas and Colorado • Install, configure, and deploy servers (HP Proliant G7/8/9, C7000 Blade, Sun Sunx2200/4100, Sunv20z/40z, Apolo, etc…) • Install, setup, and maintain a large inventory of lab IT networking equipment such as LAN/SAN switches, iPDUs • Operated TeemIP to manage over 4000 IPs • Setup, configure, and troubleshoot Lantronix and Portmaster NTS servers • Configure, update firmware iLO (Integrated Light-Out) management console • Troubleshoot engineering lab network performance related issues • Troubleshoot hardware and operating system level for HP Proliant G7/8/9/10, HP C7000, Sun servers, LAN/SAN switches • Responsible for keeping accurate and up-to-date inventory of R&D Lab storage InServs, servers, switches and other IT equipment using openDCIM application IT Desktop Support Specialist June 2013 to August 2013 – Meru Network, Inc., Sunnyvale, CA o Performed desktop support to end users. O Installed and configured Windows for new PCs. O Performed regular software updates. O Maintained and organized IT lab. O Provided phone support. Machine Shop Associate Jan 2011 to Feb 2014 – Encore Machining, Inc., San Jose, CA o Managed day-to-day activities to ensure smooth operation of a machine shop. O Performed assembly, delivery, and processed paperwork for work orders. O Managed and organized a large parts inventory. O Performed periodic maintenance on the shop’s CNC machines. O Administered and maintained the shop’s computer network.