Himanshu Verma
Process Manager@ Axis Bank
Noida, Uttar Pradesh, India
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Himanshu Verma is a professional with 15 years of experience in various domains, including Customer Service, Process Re-engineering, Service & Project management, and Phone Banking. He is skilled in Salesforce, I loan, Citrix Sessions, Finacle, and Fin-one applications. Himanshu has excellent written and oral communication skills and has worked at American Express in the United States as an Assistant Manager, Lead Business Analyst, and Master Business Analyst. He also has experience as a Senior Operations Executive at Reliance Nippon Life Insurance. Himanshu is based in Thane, Maharashtra, India.
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Emails and Phone Numbers

@americanexpress.com
@gmail.com
@axisbank.com
+91 800419****
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About

Professional with 15 years of rich experience in multiple domains as Customer Service, Process Re-engineering, Service & Project management, Phone Banking, Business process outsourcing, Customer Care, Vendor Management, Client Relationship Management, CSAT/CTA/NPS, Team Management, Underwriting, Trade Forex. Skilled on Salesforce, I loan, Citrix Sessions, Finacle & Fin-one applications, expert in Process re-engineering, Digital Sales, Underwriting on Loan products / Credit cards & analysis with excellent written & oral communication skills.

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Work Experience

Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, 400025, IN

Banking

79627
Phone
+91 8004195959
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Himanshu Verma's Professional Milestones

  • Process Manager: Streamlined operational processes, increasing efficiency and reducing costs.
  • Credit Processing Officer (2006-05-01~2008-02-01): Implementing efficient credit processing processes to improve accuracy and efficiency in cash management.
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Education

Guru Nanak Dev University
Guru Nanak Dev University

Business Administration,

Management,

Business Administration And Management,

Bachelors,

Bachelor Of Business Administration,

General

2003-2006