Holly Hilton
Corporate Training Manager@ Dun & Bradstreet
Tucson, Arizona, United States
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Holly Hilton is an experienced professional with 18.4 years of work experience. She possesses a wide range of skills including training, leadership, call centers, process improvement, and customer service. Based in Tucson, Arizona, Holly is known for her ability to develop creative and innovative solutions while considering the best interests of all stakeholders. She is skilled in analyzing performance and delivering feedback to increase performance and help close gaps. Holly is also adept at building strong relationships with customers, direct reports, and leadership. She is motivated and engaged in professional development for both direct reports and herself.
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Emails and Phone Numbers

@gmail.com
@dandb.com
@dnb.com
+1 973921****
+1 800526****
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About

Adept at developing creative and innovative solutions, while considering the best interests of all stakeholders. Proven proficiency in cascading knowledge to both direct reports and leadership using a variety of communication methods. Strong desire to discover and bring out the very best in people. Capable of analyzing performance and delivering feedback to increase performance and help close gaps in identified areas of opportunity. Ability to build and maintain strong relationships with customers, direct reports, and leadership. Also able to work cross-departmentally to ensure a constant exchange of best practices and current knowledge. Motivated and engaged in pursuing professional development for both direct reports and myself. Knowledgeable of current adult training methodolgies. Able to develop a mix of hands-on activities and facilitator led instruction to accommodate all learning styles.

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Work Experience

5335 Gate Parkway, Jacksonville, FL, 32256, US

Information Services

5622
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Holly Hilton's Professional Milestones

  • Technical Support Representative Iii (2005-07-01~2011-08-01): Helped clients through technical issues and resolved their concerns promptly, ensuring optimal service and client satisfaction.
  • Corporate Training Manager (2014-09-01~): Implementing comprehensive training programs to enhance employee skills and drive organizational success.

Education

freeCodeCamp
freeCodeCamp

Computer Software Engineering