Homer Chien

I have broad and deep hands-on technology expertise and a Master of Science degree in Computer Science. I also have an ability to develop successful tactical IT strategies, manage teams and vendors, and execute and deliver projects on time. For a SaaS software company selling into the financial services industry, I led a major shift away from costly outsourced services to more cost-efficient in house development and QA. We completely re-architected enterprise systems in a virtualized on-premise datacenter. We cut costs by 30% and slashed time-to issue-resolution from weeks to days. Previously, for a $500M financial services company, I virtualized 80% of the servers with VMware vCenter, provided leading edge network solutions, improved the way software development teams, QA, and business worked together, and supported a 500+ user environment. For an NGO, I had authority for infrastructure and oversight for global IT and Help Desk teams. I align with the Player Coach model and am passionate about motivating team productivity and leading the charge to deliver high-performance technology solutions. Recent certifications include: VMware Certified Professional (VCP4/VCP 5.x) and ITIL Foundation Certificate in IT Service Management. Skills: Change Control, Documentation, High Availability Infrastructures, Telecom, Network & Server Engineering, Supervising Teams, Project Management, SOX Compliance, Virtualizing Datacenters, Forecasting, Budgeting, Cloud / SaaS , Technical Support, Network Security & Disaster Recovery, Process Improvement, Cost Reduction Technical Skills Selected: Windows Server, ActiveDirectory, VMware vCenter Server, CentOS, Red Hat Enterprise Linux, SQL Server, MySQL, Veeam, Microsoft SharePoint Server, Exchange 2010