Homran Younusi
desktop support | it support | help desk specialist@ Royal Mail
London, Greater London, United Kingdom
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Homran Younusi is a highly motivated and aspiring IT professional with 6.8 years of experience. He possesses a wide range of skills including PowerPoint, social media, public speaking, sports, and event planning. Based in London, United Kingdom, Homran is passionate about leveraging technology to provide exceptional support and service to end-users. He has a strong foundation in IT fundamentals and customer service, and is eager to bring his technical expertise to a dynamic and fast-paced work environment. Homran has completed various projects that showcase his technical skills, including setting up a Basic Home Lab Running Active Directory (Oracle VirtualBox), and creating virtual environments. He is excited to join a team of like-minded professionals who share
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@prnewswire.com
+1 800776****
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About

As a highly motivated and aspiring IT professional, I am passionate about leveraging technology to provide exceptional support and service to end-users. With a strong foundation in IT fundamentals and customer service, I am eager to bring my technical expertise to a dynamic and fast-paced work environment. CORE STRENGTHS *Strong analytical and problem-solving skills *Ability to work effectively under pressure and meet tight deadlines *Comfortable with remote support and various software and hardware systems *Commitment to staying up-to-date with emerging technologies and industry trends PROJECT EXPERIENCE I have completed several projects that showcase my technical skills, including the development of a comprehensive guide on "Setting up a Basic Home Lab Running Active Directory (Oracle VirtualBox)." This project involved creating a virtual environment to simulate an enterprise-level Active Directory deployment, which allowed me to gain hands-on experience with network protocols, security, and troubleshooting. I am excited about the opportunity to join a team of like-minded professionals who share my passion for technology and delivering exceptional customer service. If you are looking for a highly motivated and dedicated individual to join your Helpdesk or IT team, please don't hesitate to connect with me.

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Work Experience

0, London, EC1A 1AA, GB

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32569
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Homran Younusi's Professional Milestones

  • Customer Service (2016-12-01~): Creating a high-performing customer support team, exceeding customer expectations and driving customer satisfaction.
  • desktop support | it support | help desk specialist: Enhanced productivity by providing technical assistance and problem resolution to users, resolving technical issues promptly and improving overall customer satisfaction.