HOPE MOSES
sales executive somotex nigeria ltd@ Electromart Nigeria
Nigeria
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Hope Moses is a highly experienced professional with 9.6 years of work experience. Based in Nigeria, he has a strong background in maintaining and updating databases, managing inventory, and preparing reports on sales and customer complaints. He is skilled in marketing the company's products and has a proven track record of handling large amounts of calls. Hope has worked in various roles, including as a Showroom Cahier at Electromart Nigeria and as a Sales Executive and Customer Service Representative at Somotex Nigeria Ltd.
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Maintaining and updating of database for dealer, manage the daily running of the showrooms, manage stocks, prepare invoices, follow up on customer complains , follow up on customers issue, and replacement , preparing weekly reports on sales and customers reports , marketing the company products, involvement in promotional items, handing product survey, co-ordinate sales rep, providing more distributor for sales , manage large amount on inbound and outbound calls keep records of all conversation and data base in a comprehensive way, provide feedback on customer service process ,record detail of inquiries and comment, resolve customer queries in a timely and effective manner.

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Work Experience

Plot 6 Road 15 Admiralty way beside Uba bank, Lekki Phase 1, Lekki, Lagos, Lagos State, 23401, NG

Retail

4
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HOPE MOSES's Professional Milestones

  • Sales Executive | Customer Service Representative (2014-03-01~): Achieved consistent sales targets, exceeding sales targets and creating exceptional customer service.
  • Showroom Clerk (2018-03-01~): Streamlined administrative processes, resulting in increased efficiency and increased productivity.
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